We’re Hiring | Front Desk Executive

Edubase Global is looking for an energetic, well-spoken and customer-focused Front Desk Executive to join our team.

Key Responsibilities:

• Greet students, parents and visitors professionally and offer refreshments.
• Answer incoming calls and respond to general enquiries.
• Make outbound/cold calls to prospective students and follow up on leads.
• Convert enquiries into appointments and student registrations.
• Maintain accurate student information and follow-up records in the CRM.
• Schedule counselling appointments and support the counselling team.
• Assist with general front desk, administrative and promotional activities.

Requirements:

• Excellent communication and interpersonal skills.
• Confident and professional telephone manner.
• Sales, cold-calling and lead-conversion skills preferred.
• Customer service or sales experience will be an advantage.
• Good computer and CRM skills.
• Well-presented, organised and target-driven.

Career Progression:

Strong performers will have the opportunity to progress from Front Desk Executive → Education Counsellor → Senior Education Counsellor, with training and support provided.

Join Edubase Global and build your career in the international education industry.