Visa and Compliance Officer

Company Description Quest Educare and Career Consultancy helps individuals turn their international education and career ambitions into reality by providing comprehensive guidance and support. The organization offers study opportunities in Japan, Australia, New Zealand, Malaysia, Hong Kong, Canada, the United States, and the United Kingdom, along with detailed course information and career advice. Services include free counseling, university admission assistance, scholarship and student loan arrangements, career counseling, ticket processing, accommodation support, IELTS preparation, and visa documentation guidance. Quest Educare is committed to delivering high-quality, personalized service to each client and encourages prospective students to book complimentary consultations to begin their journey abroad.

Role Description

The Visa and Compliance Officer is a full-time, on-site role based in Dhaka, Bangladesh. This role is responsible for guiding clients through visa application processes, ensuring all documentation meets the requirements of destination countries, and maintaining up-to-date knowledge of immigration regulations. Day-to-day tasks include reviewing and verifying client documents, preparing and submitting visa files, coordinating with embassies and consulates, and tracking application status. The officer will advise clients on compliance with student visa conditions, maintain accurate records, and collaborate with counseling and admissions teams to provide a seamless experience. The role also involves responding to client inquiries, conducting information sessions on visa and compliance requirements, and contributing to process improvements to enhance service quality.

Qualifications

• Strong knowledge of student visa processes, immigration regulations, and compliance requirements for countries such as Japan, Australia, Canada, New Zealand, Malaysia, Hong Kong, South Korea, the United States, and the United Kingdom.
• Experience reviewing, organizing, and managing visa documentation, including applications, financial papers, admission letters, and supporting documents.
• Excellent communication and interpersonal skills for advising clients, liaising with universities, embassies, and internal teams, and delivering clear guidance.
• Attention to detail and strong organizational skills to handle multiple cases simultaneously, maintain accurate records, and meet deadlines.
• Proficiency with office software and data management tools for tracking applications, preparing reports, and maintaining client files.
• Ability to work collaboratively in a client-focused environment and maintain professionalism and confidentiality.
• Bachelor’s degree in a relevant field such as International Relations, Business, Law, Education, or a related discipline; prior experience in visa processing or educational consultancy is an advantage.
• Fluency in English and Bangla, with the ability to explain complex processes in a clear and accessible manner.