Upwork Growth & Agency Success Specialist

Upwork Growth & Agency Success Specialist

Location: Remote

Employment Type: Full-Time

Working Days: Monday to Saturday

Shift: Night Shift, 8:00 PM - 4:00 AM (Dhaka Time)

Salary: BDT 40,000 per month

Commission: 5% on eligible successfully closed Upwork contracts

Probation Period: 1 Month

Reports To: Marketing Director / Leadership

About the Role

Inovetix is hiring an experienced Upwork Growth & Agency Success Specialist to take ownership of our Upwork client acquisition and growth strategy.

This is not a basic bidding or copy-paste proposal role.

The candidate will be responsible for organizing and optimizing our Upwork agency presence, portfolios, job-selection strategy, proposals, client communication, meetings, opportunity tracking, and overall Upwork performance.

Our primary target markets are the United States, Canada, Australia, UK, and Europe, with a focus on AI, SaaS, mobile apps, web applications, automation, cloud/DevOps, UX/UI, Shopify, and custom software development.

The goal is:

Professional Profile → Right Opportunities → Strong Proposals → Client Conversations → Meetings → Contracts → Revenue

Key Responsibilities

Upwork Profile & Agency Optimization

• Audit and improve the Inovetix Upwork agency presence
• Optimize profile headlines, descriptions, services, skills, keywords, and positioning
• Make the agency look professional, specialized, credible, and competitive
• Research successful Upwork agencies and recommend improvements
• Keep profile information, services, and portfolio materials updated
• Ensure all activity follows applicable Upwork policies and account-access requirements

Portfolio Management

• Review and organize Inovetix company and professional portfolio materials
• Select the strongest projects for Upwork
• Organize portfolios by AI, SaaS, mobile, web, UX/UI, Shopify, DevOps, automation, and custom software
• Write professional portfolio titles and descriptions
• Clearly explain the problem, solution, technology, and outcome of each project
• Coordinate with designers and developers for screenshots, case studies, or technical details
• Identify missing portfolio areas and recommend new portfolio assets

Job Research & Opportunity Selection

• Continuously research high-quality Upwork opportunities
• Identify projects that match Inovetix capabilities, experience, pricing, and delivery capacity
• Review client history, spending, reviews, budget, geography, hiring behavior, and requirements
• Avoid low-quality, unrealistic, irrelevant, or risky opportunities
• Prioritize jobs with strong commercial potential
• Maintain an organized opportunity pipeline instead of applying randomly

Proposal & Bidding Strategy

• Write personalized and professional proposals for qualified opportunities
• Avoid generic, template-heavy, or low-quality AI-generated proposals
• Understand the client's business problem before pitching a solution
• Write strong opening lines and clear calls to action
• Select relevant case studies and portfolio examples for each proposal
• Recommend appropriate bidding and pricing strategies
• Continuously improve proposal structure, messaging, positioning, and conversion

Client Communication & Meetings

• Respond quickly and professionally to prospective clients
• Handle initial client questions and qualification conversations
• Ask discovery questions about scope, budget, timeline, goals, users, and technical requirements
• Communicate confidently in professional English
• Move qualified prospects toward discovery meetings
• Book meetings with relevant Inovetix leadership or technical team members
• Prepare internal teams before important client meetings
• Maintain structured follow-up so qualified opportunities are not lost

Sales & Contract Conversion

• Work with leadership, business development, engineering, design, and product teams to help close opportunities
• Understand Inovetix services well enough to position the right solution
• Help move opportunities through:

Proposal → Reply → Qualification → Meeting → Technical Discussion → Commercial Discussion → Contract

• Support objection handling around pricing, timeline, scope, experience, and delivery
• Identify when technical leadership should join a discussion
• Support estimation, milestone, proposal, and contract discussions
• Help convert qualified Upwork prospects into paying clients
• Identify upsell and long-term client opportunities

Growth Strategy

• Analyze competitor profiles, portfolios, pricing, services, reviews, and positioning
• Identify high-demand Upwork categories relevant to Inovetix
• Recommend new specialized services and positioning opportunities
• Improve visibility, invitations, interviews, contract wins, and revenue
• Monitor response rate, interview rate, conversion rate, client quality, and contract value
• Continuously recommend improvements based on performance

Reporting & Accountability

• Maintain a daily tracker of jobs reviewed and proposals submitted
• Track replies, interviews, meetings, qualified opportunities, contracts, and revenue
• Maintain follow-up status and next actions
• Provide weekly reports covering:
• Jobs researched
• Jobs applied to
• Proposals submitted
• Client replies
• Interviews
• Meetings booked
• Qualified opportunities
• Contracts won
• Contract value
• Revenue generated
• Lost opportunities and reasons
• Proactively identify problems and recommend solutions without waiting for instructions

Requirements

• Proven hands-on Upwork experience
• Experience with software, SaaS, AI, technology, agency, or professional-service businesses preferred
• Strong understanding of Upwork client acquisition
• Strong ability to research and select profitable opportunities
• Proven proposal-writing ability
• Excellent written and spoken English
• Strong B2B sales and client-communication skills
• Experience communicating with US, Canadian, Australian, UK, or European clients
• Understanding of sales pipelines, lead qualification, meetings, and conversion
• Ability to understand technical job descriptions and software-service requirements
• Strong research and competitor-analysis skills
• Strong follow-up and relationship-management skills
• Highly proactive, organized, accountable, and results-oriented
• Ability to work independently and manage multiple opportunities
• Full availability for the night shift

Nice to Have

• Experience managing or growing an Upwork agency
• Experience with Top Rated or Top Rated Plus profiles/agencies
• Proven Upwork revenue-generation experience
• Experience selling AI, automation, SaaS, mobile, web, Shopify, cloud, or DevOps services
• CRM experience
• Experience with LinkedIn Sales Navigator or other B2B sales tools
• Experience with discovery calls, negotiation, proposals, and closing
• Experience working directly with founders and technical teams

Performance KPIs

Performance will be measured by results, not only the number of proposals submitted.

Key KPIs include:

• Quality opportunities identified
• Proposal quality and response rate
• Interview rate
• Qualified meetings booked
• Qualified opportunities generated
• Proposal-to-contract conversion
• Contracts won
• Average contract value
• Upwork revenue generated
• Client quality
• Repeat-client opportunities
• Speed and professionalism of communication
• Follow-up discipline
• Profile and portfolio improvements
• Reporting accuracy
• Overall contribution to Upwork growth

1-Month Probation Period

The selected candidate will complete a 1-month probation period.

During probation, performance will be evaluated based on:

• Profile and agency optimization
• Portfolio organization
• Understanding of Inovetix services
• Quality of selected opportunities
• Proposal quality
• Client communication
• Interviews and meetings generated
• Pipeline development
• Reporting discipline
• Proactivity, professionalism, and ownership

Successful completion of probation will depend on overall performance and demonstrated contribution to Inovetix's Upwork growth.

How to Apply

Submit your updated CV to [email protected] along with details of your previous Upwork experience.

Please include, where possible:

• Upwork profiles or agencies you have worked with
• Approximate revenue generated
• Contracts or clients won
• Proposal or interview success metrics
• Examples or screenshots of previous results
• Industries or services you have sold
• Experience with international clients