Trainer, Learning Academy, Human Resources

BRAC Bank PLC is building the future of banking in Bangladesh through trust, innovation, and inclusion. As a values-based financial institution, the bank empowers customers and businesses with responsible financial solutions while upholding the highest standards of compliance, governance and transparency. For professionals, BRAC Bank offers a platform where performance, integrity, and innovation thrive together.

The bank is seeking a qualified and purpose-driven professional for the following position within its Human Resources Division.

PURPOSE OF THE JOB:

The Trainer, Learning Academy will combine strong banking/financial services experience with a genuine passion for learning and facilitation. The role is responsible for designing, developing, delivering and evaluating practical, business-relevant learning interventions across the Bank's Functional Academies. The ideal candidate is a banking professional who can translate real workplace experience, products, processes, policies and regulatory requirements into engaging learning experiences that build employee capability and business performance.

JOB GRADE: Up to Senior Principal Officer (SPO)

KEY RESPONSIBILITIES:

• Deliver instructor-led training, workshops, boot camps, onboarding and other learning interventions across assigned Functional Academy/Academies.
• Facilitate classroom, virtual, hybrid and experiential learning using adult-learning principles and learner-centered methods.
• Deliver role-based learning journeys aligned with the Academy curriculum and business capability requirements.
• Facilitate Banking Foundation programs for newly recruited employees and support practical, simulation-based learning.
• Use real banking cases, examples, simulations, role plays, problem-solving activities and workplace scenarios to make learning practical and relevant.
• Develop and deliver learning interventions on relevant banking domains such as retail/branch banking, SME and sales, credit, trade finance, foreign exchange, treasury, risk, compliance, AML/CFT, digital banking and customer experience, according to assigned expertise.
• Translate complex banking concepts, policies, procedures and regulatory requirements into clear, learner-friendly content.
• Design and update facilitator guides, presentations, participant materials, case studies, simulations, assessments, quizzes and job aids.
• Conduct pre-assessments, post-assessments, knowledge checks and practical evaluations; provide actionable learner feedback.
• Maintain accurate training, assessment, certification and completion records.
• Use participant feedback, assessment results and business inputs to continuously improve learning interventions.
• Stay current on banking practices, Bangladesh Bank regulations, industry trends, adult learning, instructional design and learning technology.
• Use digital learning, microlearning, LMS tools, simulations, gamification and AI-enabled tools where appropriate to improve learning effectiveness.
• Measure and evaluate the effectiveness and impact of learning interventions using learner performance, assessment results, capability improvement and Academy performance outcomes.

KEY QUALIFICATIONS:

Education

Bachelor's degree in Business Administration, Finance, Banking, Economics, CSE or a related discipline.

Certifications

Candidates do not need to hold all of them; relevance and demonstrated application will be considered.

• Train-the-Trainer (TTT) / Certified Trainer / Professional Trainer certification from a recognized institution.
• CPTD (Certified Professional in Talent Development) or equivalent professional L&D certification.
• Instructional Design / Learning Design certification, particularly ADDIE-based programs.
• Adult Learning / Facilitation / Experiential Learning certification.
• Coaching, mentoring or workplace facilitation certification will be an advantage.

Experience

• Preferably 3-6 years of relevant professional experience, with significant experience in banking or financial services.
• Demonstrated hands-on banking experience in one or more functional areas such as branch banking, retail banking, SME/sales, credit, trade finance, operations, compliance, risk, digital banking, customer experience or other relevant banking domains.
• Demonstrated experience in training delivery, facilitation, coaching, mentoring, knowledge sharing or functional capability development.
• Prior experience as a full-time trainer is not mandatory if the candidate has strong banking expertise and clear evidence of training/facilitation capability.

Technical & Functional Competencies

• Ability to connect banking knowledge with business objectives, customer needs and employee capability requirements.
• Proficiency in MS Suit/Adobe Suit and virtual learning platforms.
• Familiarity with LMS/digital learning tools and core banking systems such as FINACLE or equivalent will be an advantage.
• Comfortable using AI tools for research, content development, learning design and productivity.

Behavioral Competencies

• Genuine passion for developing people and helping others learn.
• Strong communication, storytelling and presentation ability.
• Adaptability, creativity and continuous learning orientation.
• Collaboration, stakeholder management and teamwork.
• Strong ownership, accountability and professionalism.

Application Deadline: September 05, 2026

BRAC Bank is a values-driven organization that prioritizes the protection of all its stakeholders, including coworkers and the community we work in, from harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity enabler, BRAC Bank encourages applications from any gender-diverse individuals and persons living with a disability. We consider personal persuasion to be a disqualification of candidature.

Only short-listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

BRAC Bank does not charge any fee at any stage of the recruitment process.