Telesales Executive

Company Description: Gift Area is a growing company focused on providing a wide range of gifts and related products to individual and corporate customers. The organization emphasizes customer satisfaction, reliable service, and a smooth purchasing experience. Team members are encouraged to contribute ideas, support one another, and maintain a professional approach in all customer interactions. Gift Area values integrity, efficiency, and a results-oriented mindset, creating opportunities for career growth in sales and customer-facing roles.

Role Description This is a full-time, on-site telesales executive role based in Dhaka. The Telesales Executive will make outbound and receive inbound calls to promote products, explain features and pricing, and close sales. Daily responsibilities include identifying potential customers, generating leads, following up on inquiries, and maintaining accurate records of calls and outcomes in the sales system. The role involves handling customer questions, providing support, and ensuring a positive experience before and after sales. The Telesales Executive will work closely with the sales and customer service teams to meet individual and team targets while adhering to company policies and quality standards.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to engage callers clearly, listen actively, and provide professional assistance.
• Candidates should possess Lead Generation and Sales skills to identify prospects, present product offerings, and convert inquiries into successful orders.
• Candidates should possess Customer Support skills to address concerns, resolve issues, and ensure ongoing customer satisfaction.
• Basic computer literacy and experience using phone systems or CRM tools are beneficial.
• Previous experience in telesales, call centers, or retail sales is an advantage but not mandatory.
• Ability to work on-site in Dhaka, meet targets, and maintain a consistent, ethical approach to sales activities.
• Minimum secondary school education; higher education in Business, Marketing, or a related field is a plus.
• Drop your CV - [email protected]