Telesales Executive

Job Responsibilities – Telesales Executive | Urban Academy

• Make outbound calls to prospective students and leads.

• Explain Urban Academy’s courses, curriculum, fees, benefits, and enrollment process.

• Follow up with interested leads and maintain regular communication.

• Convert qualified leads into enrolled students through effective sales communication.

• Maintain daily call, follow-up, and sales records.

• Achieve assigned daily, weekly, and monthly sales targets.

• Handle student queries and provide accurate course-related information.

• Coordinate with the Customer Support and Academic teams when required.

• Follow up on pending payments and support the enrollment completion process.

• Update lead status and customer information in the assigned system or sheet.

• Maintain professional communication with students and prospective customers.

• Submit daily sales and activity reports to the management.

• Perform other sales-related responsibilities assigned by management.