Technical Support Executive
nextjobz
Not disclosed
Full Time (On-site)
Not Applicable
1 position
Dhaka, Dhaka, Bangladesh
Job Description
Company Name: Rynexus Infotech
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202662566
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202662566
- System logs, trace analysis, routing configuration, and Soft Switch Configuration Database backup.
- Strong knowledge of SIP, RTP, TCP, SMPP, A2P SMS, Linux, and IP Networking.
- Ability in product & platform management, API, SMPP, Telco, and MFS integration.
- Comes up with innovative solutions to various technical problems and ensures that customer needs are properly defined and satisfactorily met.
- Understanding customers’ complaints regarding tech issues, apps, or software requirements and delivering proper feedback.
- Technical knowledge regarding firewalls, database security, access control, CC camera installation, etc.
- Monitor and maintain the performance of web-based and mobile applications, ensuring high availability and compliance with Service Level Agreements (SLAs).
- Perform root cause analysis (RCA) on bugs, analyzing application logs, database queries, and code to resolve issues.
- Experience: 0-3 years
- Education: bachelor of science (b.sc.)
- Skills: it support, technical support, telecommunications engineering, technical skills, telecommunications management, technical-support, technical knowledge, network engineering
Requirements
Company Name: Rynexus Infotech
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202662566
- System logs, trace analysis, routing configuration, and Soft Switch Configuration Database backup.
- Strong knowledge of SIP, RTP, TCP, SMPP, A2P SMS, Linux, and IP Networking.
- Ability in product & platform management, API, SMPP, Telco, and MFS integration.
About Company
nextjobz
Nextjobz is a career platform powered by Akij Resource, designed to bridge the gap between talent and opportunity.
This job post was sourced from LinkedIn Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.
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nextjobz
Dhaka
4166
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About Company
Nextjobz is a career platform powered by Akij Resource, designed to bridge the gap between talent and opportunity.