Technical Support Engineer
Niyukti Systems, Inc
Not disclosed
Full Time (Remote)
Not Applicable
1 position
Bangladesh
Job Description
We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.
To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If youre naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, wed like to meet you.
Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.
This job is provided by Shine.com
Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.
To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If youre naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, wed like to meet you.
Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.
This job is provided by Shine.com
Requirements
We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
About Company
Niyukti Systems, Inc
Welcome to Niyukti Systems
Niyukti Systems, is a Global IT Services firm dedicated and committed to provide quality
IT Business Solutions, Technology staffing, Training and Consulting Services to help our
client’s cutting edge needs.
Niyukti ...
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Niyukti Systems, Inc
20
Active Jobs
About Company
Welcome to Niyukti Systems
Niyukti Systems, is a Global IT Services firm dedicated and committed to provide quality
IT Business Solutions, Technology staffing, Training and Consulting Services to help our
client’s cutting edge needs.
Niyukti ...