Technical Support Engineer

Company Description Innovitech System Limited is a leading Information Technology and Financial Technology (FinTech) company .

Requirements Education:

• Diploma in Engineering
• Bachelor of Science (BSc)

Additional Requirements

• Experience Requirements: 1 to 2 year(s) experience in the related field.
• Freshers are also encouraged to apply if they have sufficient knowledge of the concern preferences.

Job Description / Responsibility: We are looking for a reliable and proactive POS Support Engineer to ensure the smooth installation, maintenance, and operation of POS terminals at merchant locations on behalf of partner banks. This role sits at the intersection of field support, technical troubleshooting, and client relationship management — making it ideal for someone who thrives on quick problem-solving and on-the-ground coordination.

• Install, maintain, and fix POS machines at merchant locations to ensure smooth service for banks and merchants.
• Set up, configure, and activate POS terminals for different banks as needed.
• Replace or manage SIM cards, adapters, and batteries in POS terminals at merchant locations when required.
• Build and maintain good relationships with bank officials and merchants for effective coordination.
• Quickly identify, analyze, and resolve issues reported at client sites.
• Provide timely support to banks and merchants at any time and any place as needed.
• Work well under pressure and handle urgent technical problems efficiently.
• Coordinate with the internal team to ensure uninterrupted POS operations.
• Keep proper records of support activities and regularly update status reports.
• Educational RequirementsDiploma
• Diploma in Electrical, Electronics, Computer Science or any other related field.
• Skills Required: Computer Literacy, Software Installation, Communication Skills, Hardware Troubleshooting, Customer Support.

Compensation & Other Benefits

• Medical allowance,Mobile bill.
• Salary Review: Yearly
• Festival Bonus: 2
• Others as per Organisation policy.

Employment Status

Full Time

Job Location

Dhaka

Read Before Apply

Send your CV to Email: [email protected]

Apply Now and Join Innovitech System Limited Technical Service Team.