Team Lead - Content & Onboarding
foodpanda
Not disclosed
Full Time (On-site)
Mid-Senior level
1 position
Dhaka, Dhaka, Bangladesh
Job Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
Key Responsibilities
Job Description
Key Responsibilities
- Lead and manage incubation and content team members, ensuring SLAs and quality standards are met.
- Oversee the 60-day vendor incubation journey and ensure achievement of key metrics, including javelin.
- Ensure accurate menu creation, timely updates, and dish-level photography in line with SOPs.
- Train vendors on tablet operations, order fulfillment, operating hours, and payment and billing processes.
- Support deal sourcing and early-stage testing of pricing, promotions, and go-to-market initiatives.
- Conduct regular quality checks to improve content accuracy and customer experience.
- Track performance and prepare reports using advanced Google Sheets, Excel, PowerPoint, and Google Slides.
- Collaborate with cross-functional teams to share insights and improve incubation and content processes.
Requirements
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany.
About Company
foodpanda
At foodpanda, we're on a mission to redefine how food, people, culture and tech are connected. Our panda family consists of problem solvers, designers and thinkers, working around the clock to make foodpanda the most powerful online tool for food convenience in the universe- and we’re just getting started!
foodpanda operates in 11 locations worldwide. Through the energy of our teams in all of our offices, we connect lovers of food to our brilliant partners through our amazing riders. We're changing the way food convenience is viewed and experienced worldwide.
If you're passionate about good food and great work, you're in the right place.
This job post was sourced from LinkedIn Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.
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Job Information
foodpanda
Singapore
36
Active Jobs
About Company
At foodpanda, we're on a mission to redefine how food, people, culture and tech are connected. Our panda family consists of problem solvers, designers and thinkers, working around the clock to make foodpanda the most powerful online tool for food convenience in the universe- and we’re just getting started!
foodpanda operates in 11 locations worldwide. Through the energy of our teams in all of our offices, we connect lovers of food to our brilliant partners through our amazing riders. We're changing the way food convenience is viewed and experienced worldwide.
If you're passionate about good food and great work, you're in the right place.
Industry Software Development and IT Services and IT Consulting
Team Size 16423 employees
Website careers.foodpanda.com