System Engineer- Core Network Operations (IPTSP)
nextjobz
Not disclosed
Full Time (On-site)
Not Applicable
1 position
Dhaka, Dhaka, Bangladesh
Job Description
Company Name: Intercloud Limited
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202669299
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202669299
- Configuration, operation, monitoring, and support of IP Telephony systems and Over-The-Top (OTT) telecom applications for both corporate and retail customers.
- Manage the end-to-end process of receiving, documenting, and following up on customer complaints related to corporate and retail OTT app services.
- Perform in-depth troubleshooting and root cause analysis of service-related issues.
- OTT App Testing and Quality Assurance.
- Prepare regular reports on service performance, customer issues, testing outcomes, and platform monitoring activities.
- Execute provisioning tasks and configure softswitch components and IP telephony devices.
- Experience: 1+ years
- Education: bachelor of science in electronics & communication engineering (ece)
- Skills: it operations, telecommunications management, it support, telecommunication services, telecommunications engineering, telephony, telecom bss, call center operations, it service delivery
Requirements
Company Name: Intercloud Limited
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202669299
- Configuration, operation, monitoring, and support of IP Telephony systems and Over-The-Top (OTT) telecom applications for both corporate and retail customers.
- Manage the end-to-end process of receiving, documenting, and following up on customer complaints related to corporate and retail OTT app services.
- Perform in-depth troubleshooting and root cause analysis of service-related issues.
About Company
nextjobz
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This job post was sourced from LinkedIn Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.
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nextjobz
Dhaka
4157
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About Company
Nextjobz is a career platform powered by Akij Resource, designed to bridge the gap between talent and opportunity.