Senior Product Designer, AI-Driven Global SaaS

Location: Banani, Dhaka | Type: Full-time | Work Days: Monday–Friday

Overview

RoBenDevs builds complex, AI-driven SaaS platforms for global clients across fintech, martech, marketing automation, CRM, data/ETL, and healthtech. Our clients range from early-stage startups building their product for the first time to established global companies running payment and tax infrastructure at serious scale - platforms processing large transaction volumes for millions of end customers. We're a lean, fast-moving team that ships enterprise-grade products for demanding foreign clients - and we care as much about the craft of the interface as we do about the logic behind it.

We're hiring a Senior UI/UX Designer who can own a product end-to-end: sit in client discovery calls, translate a messy BRD into a clean system, argue design decisions with engineers, and defend the roadmap in front of a PM without needing a hand-holder. This is not an execution-only seat - it's an ownership seat.

The Role

You'll be one of the senior design voices shaping how our products look, feel, and behave - including how they handle AI-generated output, uncertainty, and user trust. You'll work directly with product managers and engineers (often across time zones), and you'll be expected to bring opinions, not just deliverables.

You should be comfortable across the whole product lifecycle - designing a brand-new product zero-to-one for a startup that has nothing but an idea, and also taking an existing product from early scale to the next level of maturity: hardening flows, rebuilding systems that weren't built to handle real volume, and redesigning for enterprise-grade reliability and trust. Different clients will need you in different stages of that journey, sometimes in the same month.

Primary Role & Responsibilities

End-to-End Product Design

• Read and challenge BRDs/PRDs independently - no spoon-feeding required
• Run the full cycle: discovery, flows, wireframes, prototyping, usability testing, handoff
• Take products through their full lifecycle - from a founder's first sketch (zero-to-one) through the redesigns needed to scale a working product into a mature, high-reliability one
• Design information architecture for data-heavy, workflow-heavy products - dashboards, pipelines, rule builders, campaign flows, CRM records and pipelines, transaction and reconciliation screens
• Design for products where scale is real: global payment flows, tax calculation and compliance surfaces, and systems serving millions of end customers with high transaction volume - where an unclear state or a wrong default has real financial consequences

AI-Native UX & Customer Behavior

• Design interfaces for AI-powered features: recommendations, generative tools, conversational assistants, predictive/analytics surfaces
• Define how the product communicates AI confidence, uncertainty, and errors, and how users override or correct AI output
• Ground design decisions in actual customer behavior and usage data, not intuition alone - know when to trust a hunch and when to go look at the numbers
• Bring current, evidence-based thinking on AI interaction patterns - this space moves fast and we expect you to move with it

Design Systems & Token Architecture

• Own and evolve the design system: components, spacing, typography, color, motion
• Build and maintain a proper token architecture - primitive → semantic → component layers, synced across light/dark/brand themes
• Know when to extend Ant Design / Material / Radix / Tailwind UI and when to break from them

Engineering Partnership

• Work daily with front-end and full-stack engineers; understand implementation constraints well enough to design for them, not around them
• Contribute to component API discussions
• Ship developer-ready Figma: auto-layout, variables, variants, responsive frames, zero-ambiguity annotation

Client & Stakeholder Leadership

• Lead design reviews and presentations with internal stakeholders and external (often overseas) clients
• Represent design directly in requirement workshops - turning ambiguous business asks into design decisions in real time
• Document the reasoning behind major calls so the team isn't relying on tribal knowledge

What We're Looking For

• 4+ years in UI/UX, with 3+ years on SaaS products (B2B or B2C)
• Direct experience designing for fintech, martech/marketing automation, CRM, data/ETL, or healthtech products - or clearly transferable complex-systems experience
• Experience with, or strong appetite for, both ends of the product lifecycle: launching something from zero to one, and scaling an existing product to handle real growth and complexity
• Bonus if you've designed for global-market software - products serving international customers at volume, especially around payments, billing, or tax/compliance, where correctness and trust are non-negotiable
• Demonstrated experience designing AI-powered or data-intensive products, not just AI-assisted mockups
• A portfolio that shows systems thinking and process, not just polished final screens - we want to see how you got there and what you learned
• Expert-level Figma: auto-layout, variables, component architecture, prototyping, dev handoff
• Real fluency with token systems (Style Dictionary, Tokens Studio, or equivalent) and syncing tokens between Figma and code
• Comfort holding ambiguity and making the call yourself, in a fast-moving, low-hierarchy environment
• Strong written and spoken English - you'll be presenting to and negotiating with international clients directly

The single biggest thing we're hiring for: ownership and leadership. We want someone who treats the product like it's theirs - who pushes back on a bad requirement, drives a design decision to resolution without waiting to be asked, and sets the quality bar for people around them.

Nice to Have

• Experience mentoring junior/mid designers
• Prior exposure to compliance-heavy or regulated product surfaces (KYC, payments, tax, audit trails)
• Experience designing CRM or customer-data-heavy tools (pipelines, segmentation, lifecycle/journey views)
• Familiarity with analytics/behavioral tools (Amplitude, Mixpanel, Hotjar, FullStory) to close the loop between design decisions and usage data
• Experience on a product that scaled from early users to millions of customers, and knowledge of what breaks in the UI when that happens

Benefits

• Competitive salary
• Health package
• Paid time off + leave encashment
• Subsidized lunch and snacks
• 3 yearly bonuses + performance bonus
• Yearly performance review
• Regular team tours and events
• Access to training materials

Hiring Process

1. Online technical interview
2. On-site, full-day paid collaborative work session
3. Final interview

RoBenDevs is a Dhaka-based product company building next-generation, AI-powered SaaS for global markets. We're mission-driven, flat, and fast - and we're looking for someone who wants to shape the product, not just skin it.