Senior Manager, Investigations

BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential.

Position: Senior Manager, Investigations

Job Location: Dhaka, Bangladesh

Application deadline: 29 August, 2026

About the Role:

BRAC International (BI) is seeking a Senior Manager, Investigations in BI's Dhaka Central office who will support the Head of Investigations in establishing and strengthening the Investigation Unit, which provides oversight and support to all BRAC International countries of operation. The position holder will contribute to enhancing case management and internal investigation processes across the organisation to promote compliance, transparency, accountability, and organizational integrity.

Working closely with internal stakeholders, the incumbent will help develop efficient, consistent, and timely investigation processes while strengthening organisational capacity through guidance, training, and the development of investigation resources. The role will be centrally responsible for coordinating and managing organization-wide internal compliance investigations, including matters relating to safeguarding, financial fraud, code of conduct violations, conflicts of interest, and anti-money laundering.

As BRAC International implements a comprehensive organisation-wide Fraud Management Policy, the successful candidate will play a key role in establishing and embedding robust case management processes for fraud and financial misconduct investigations, ensuring investigations are conducted in accordance with organisational policies, best practices, and donor requirements. S/he will also ensure that the core values and mission of BI are upheld, promoted, followed, and applied across team at BI.

Key Responsibilities:

Improving Policies and Procedures

• Support the development and continuous improvement of BRAC International's investigation processes, including investigation procedures, case management protocols, quality assurance standards, and investigation guidance materials.
• Support the implementation and continuous improvement of the Fraud Management Policy and associated investigation procedures across all BRAC International countries.
• Draft and update investigation policies, guidance documents, standard operating procedures, templates, and reporting tools to align with international best practices and organisational requirements.Develop standardised investigation documentation, interview protocols, reporting templates, and case management processes to improve consistency, quality, and efficiency.
• Monitor developments in investigation practice, safeguarding, fraud risk management, and compliance to recommend improvements to organizational policies and procedures.

Capacity Building and Development

• Build and maintain BRAC International's pool of investigators through coaching, mentoring, refresher training, quality reviews, and ongoing technical support.
• Develop investigation resources, toolkits, interview guides, and learning materials to improve investigative capability across country offices.
• Support countries in implementing investigation policies, case management standards, evidence management practices, documentation requirements, and reporting obligations.

Case Management

• Coordinate and oversee the centralised case management process for organisation-wide investigations involving safeguarding, financial fraud, corruption, code of conduct violations, conflicts of interest, workplace misconduct, anti-money laundering, and other compliance matters.
• Maintain the organisation's investigation case management system, ensuring accurate documentation, timely case progression, quality assurance, and appropriate follow-up with country offices.
• Develop investigation plans, monitor investigation milestones, identify risks and delays, and provide technical guidance throughout the investigation lifecycle.
• Ensure investigations are conducted fairly, objectively, confidentially, and in accordance with organisational policies, due process, donor requirements, and international best practice.
• Maintain comprehensive investigation records, including evidence registers, interview records, case summaries, investigation reports, findings, recommendations, and management actions.
• Maintain the highest standards of confidentiality, integrity, impartiality, and information security throughout all investigations.

Building Relationships with Internal Stakeholders

• Build effective working relationships with HR, Safeguarding, Audit, Finance, Risk Management, Legal, Compliance, programme teams, country management, and senior leadership to strengthen investigation processes across the organisation.
• Provide technical advice to Country Management Teams, HRCC, IRC and other governance bodies regarding investigation approaches, risk management, and procedural fairness.
• Support the administration and coordination of investigation governance committees, including preparation of agendas, case summaries, reports, and follow-up actions.
• Conduct consultations, focus groups, and lessons learned reviews to identify opportunities for improving investigation processes and organisational culture.

Safeguarding Responsibilities

• Ensure all investigations involving SEAH safeguarding allegations apply a survivor-centred, trauma-informed, confidential, and risk-based approach.
• Support organisational safeguarding by strengthening reporting mechanisms, investigation quality, safeguarding risk management, and accountability systems.
• Provide technical oversight and case management support for safeguarding investigations, ensuring compliance with donor obligations, organizational standards, and legal requirements.
• Work closely with Safeguarding teams to strengthen incident reporting, case documentation, safeguarding risk assessments, and referral pathways for survivors.
• Deliver safeguarding investigation training and technical support to Safeguarding Focal Points and country teams.
• Report safeguarding incidents witnessed or experiences to the Safeguarding department. For known cases, maintain neutrality, be sensitive and non-judgemental to victims/survivors, and cooperate with organisational investigations providing accurate information as needed.

Academic Qualifications:

• Bachelor’s/ Master’s degree in Law/ Criminology/ Human Resource Management/ Public Administration/ Economics/ International Development/ Accounting/ Finance/ relevant discipline

Experience Requirements:

• Minimum 05 years’ experience in the relevant field.
• Minimum 03 years of experience working in the areas case management, labour relations, workplace investigations in any reputed organisation.

Required Skills, Competencies & Knowledge:

• Excellent investigation planning, interviewing, evidence assessment, and analytical skills.
• Exceptional drafting skills, including the ability to produce clear, concise, evidence-based investigation reports, executive briefings, policies, procedures, and governance papers.
• Knowledge of fraud risk management, financial controls, forensic review techniques, procurement fraud, asset misappropriation, corruption schemes, and financial investigation methodologies.
• Strong understanding of safeguarding principles, survivor-centred approaches, safeguarding risk management, and the application of safeguarding policies across diverse cultural and operational contexts.
• Excellent written and verbal communication skills, including facilitation, negotiation, presentation, and stakeholder engagement.
• Strong interpersonal skills with the ability to influence and build trusted relationships across diverse cultures and organisational levels.
• Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and case management systems.
• Ability to work independently and collaboratively within multicultural and geographically dispersed teams.
• Mobile and flexible mindset for international travel as required.
• Flexible to work from distant location.
• Possess high ethical and moral standards.

About BRAC International:

BRAC International (BI), a leading non-profit organisation, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realise their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential. To learn more about BRAC International, please visit www.bracinternational.org

If you feel you are the right match for the above-mentioned position, please follow the application process to grab your dream opportunity!

External candidates follow the direct apply link or send your updated resume mentioning the position name in the subject line to [email protected]

Internal candidates are recommended to apply with their latest Resume including all job assignments in detail and a cover letter mentioning core competence and career aspiration with BRAC PIN and email to internal.bi@brac.net copying their immediate reporting manager.

BRAC is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent.

“BRAC International is an equal opportunities employer”