Senior Manager, ERP Project

BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential.

Position: Senior Manager, ERP Project

Job Location: Dhaka, Bangladesh

Application deadline: September 24, 2026

About the Role:

BRAC International (BI) is seeking a Senior Manager, ERP Project (Project Manager) in BI's Dhaka Central office who will be responsible to provide project management and administrative support to ensure the successful planning, execution, monitoring, and delivery of the Oracle Fusion Cloud ERP implementation. The role is responsible for coordinating project activities, tracking progress against plans, managing project documentation, facilitating communication among stakeholders, and ensuring timely follow-up of project actions, risks, and dependencies. The Senior Manager, ERP Project will play a critical role in maintaining project governance, reporting, and operational efficiency throughout the ERP implementation lifecycle. S/he will also ensure that the core values and mission of BI are upheld, promoted, followed, and applied across Human Resources team at BI.

Key Responsibilities:

• Develop and execute a comprehensive implementation roadmap with clear milestones, dependencies, and timelines across HO, RO, and Country Offices and a robust project plan, including scope, objectives, deliverables, timelines, resource allocation and detailed work schedules to ensure timely project delivery.
• Oversee the full lifecycle of ERP deployment starting from planning and design to configuration, testing, rollout, and post-implementation support, ensuring alignment with organisational goals.
• Track project progress against planned milestones, user adoption, data quality, and stakeholder satisfaction, and report regularly to leadership. Identify schedule variances, and proactively follow up with responsible stakeholders to ensure timely completion of deliverables.
• Ensure coordinated execution of cross-functional and cross-country project activities, fostering effective collaboration between internal teams, the OEM, and the System Integrator (SI) to achieve program objectives.
• Monitor adherence to project management standards, governance processes, document control procedures, and organisational policies throughout the implementation.
• Establish and maintain comprehensive project documentation, including project plans, preparing agendas, meeting minutes, action logs, decision registers, change requests, issue logs, risk registers, and project repositories.
• Design and implement change management plans, including stakeholder communication, training, and user engagement, to support smooth adoption of the ERP system.
• Set up decision-making frameworks, escalation protocols, and reporting mechanisms to ensure transparency and accountability throughout the project.
• Prepare weekly, monthly, and executive project status reports, dashboards, KPI summaries, milestone reports, and presentations for project governance bodies.
• Coordinate resource schedules, workshop calendars, travel arrangements, and meeting logistics to optimize project team availability and participation.
• Manage the risk management process, ensuring that risks and issues are identified, documented, escalated, and mitigated. Ensure business continuity planning and contingencies during critical ERP milestones.
• Coordinate readiness assessments, monitor completion of key business readiness activities, and support country teams in preparation for ERP deployment.
• Plan and execute phased deployments across countries, tailoring implementation support based on local readiness, infrastructure, and staffing.
• Provide oversight during the stabilisation phase, ensuring timely resolution of issues, system optimisation, and continuous improvement.

Safeguarding responsibilities

• Implement programme decisions keeping the safety and dignity of programme participants/clients at the center, mitigate safeguarding risks and contribute to a safe working environment where staff are respected and feel confident to voice concerns without fear of retaliation.
• Receive mandatory training on the safeguarding policies and reporting channels and have access to policies.
• Participate in discussions on the safeguarding agenda in monthly meetings and actively voice concerns without fear.
• Report safeguarding incidents witnessed or experiences to the Safeguarding department. For known cases, maintain neutrality, be sensitive and non-judgemental to victims/survivors, and cooperate with organisational investigations providing accurate information as needed.

Academic Qualifications:

Bachelor’s/ Master’s degree in Computer Science/ Information Technology/ or any relevant discipline.

Experience Requirements:

• Minimum 05 years of project management experience, with at least 03 years managing ERP implementations (preferably in INGO or multi-country settings).

Required Skills, Competencies & Knowledge:

• Proven track record of leading end to end delivery of large-scale technology initiatives, from concept to deployment, ensuring quality, timeliness, and cost efficiency.
• Experience in managing cross functional teams and working with diverse stakeholders, including internal functions, external partners, and vendors, in multi country or multicultural environments.
• Experience working in an Agile/Scrum development process.
• Strong background in technology governance, IT operations, and systems implementation within complex organizational structures.
• Strong understanding of ERP systems (e.g., Microsoft Dynamics, SAP, Oracle, or similar) and knowledge of project management methodologies.
• Familiarity with finance, HR, procurement, and programme operations in development sector contexts.
• Analytical mindset with problem-solving orientation and adept at budget management and delivering value for money in technology investments.
• Excellent communication, negotiation, and change management skills to influence all organizational levels.
• Fluency in English is essential
• Excellent verbal communication skills to build strong engagement with IT team and cross functional stakeholders.
• Manage relationship with key stakeholders internally as well as interface with third-party contractors, partners, vendors and consultants.
• Focus on improving decision-making and organisational abilities to help effectively self-manage your workload. Manage multiple projects at once while still meeting deadlines and presenting innovative products.
• Manage and ensure of the IT compliance, service management, ownership of issue resolution and change management of all IT projects.
• Mobile and flexible mindset for international travel as required.
• Flexible to work from distant location.
• Possess high ethical and moral standards.

About BRAC International:

BRAC International (BI), a leading non-profit organisation, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realise their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential.

BRAC was founded in Bangladesh in 1972 and over the last five decades has grown to become one of the world’s largest non-governmental organisations (NGOs), reaching over 100 million people. We started our first international operation by venturing into Afghanistan in 2002, building on lessons from our work in Bangladesh to support a nation devastated by war. Currently operating in 14 countries across Asia and Africa. Born, proven and led in the Global South, BRAC International brings a unique Southern perspective and commitment to continuous learning, providing a depth of insight, experience and evidence to meet the needs of diverse communities with humility and courage across Asia and Africa. To learn more about BRAC International, please visit www.bracinternational.org

Our Core Values:

Integrity: We approach our work with honesty and integrity.

Innovation: We innovate and iterate to improve our impact.

Inclusiveness: We foster inclusion to reach those who need it most

Effectiveness: We strive for effectiveness to better serve people in poverty

If you feel you are the right match for the above-mentioned position, please follow the application process to grab your dream opportunity!

External candidates send your updated resume mentioning the position name in the subject line to [email protected]

Internal candidates are requested to apply with their latest Resume with BRAC PIN and email to [email protected] copying their immediate reporting manager.

BRAC is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent.

“BRAC International is an equal opportunities employer”