Senior Manager, Enterprise Sales (Lead- B2B Accounts Management)
nextjobz
Not disclosed
Full Time (On-site)
Not Applicable
1 position
Gulshan, Dhaka, Bangladesh
Job Description
Company Name: Link3 Technologies Limited
Location: Dhaka (Gulshan)
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202671240
Job Context
The incumbent will Lead and manage B2B segment’s Sales Accounts Management function to maximize lifetime value of existing B2B corporate clients by driving retention, upselling and cross-selling, while ensuring efficient collections, service assurance, and alignment with overall business objectives.
Key Job Responsibilities
Location: Dhaka (Gulshan)
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202671240
Job Context
The incumbent will Lead and manage B2B segment’s Sales Accounts Management function to maximize lifetime value of existing B2B corporate clients by driving retention, upselling and cross-selling, while ensuring efficient collections, service assurance, and alignment with overall business objectives.
Key Job Responsibilities
- Develop and execute comprehensive retention strategies to ensure long-term loyalty from the B2B corporate base.
- Monitor customer health metrics and identify at-risk accounts to proactively address grievances and prevent churn.
- Collaborate with the Customer Experience and Technical teams to ensure service excellence and high satisfaction levels.
- Identify opportunities within the existing portfolio to upgrade connectivity bandwidth and integrate VAS solutions.
- Devise pricing optimization and bundling initiatives tailored for existing corporate clients to increase Average Revenue Per Account (ARPA).
- Lead the team in meeting collective revenue targets through disciplined account mining and relationship expansion.
- Build and maintain senior-level relationships with key stakeholders and decision-makers within the corporate segment.
- Conduct regular service reviews and site visits to understand evolving client needs and emerging market trends.
- Manage a dynamic team of Account Managers, providing guidance on lead generation for upgrades and churn mitigation.
- Generate periodic reports for management regarding retention rates, upsell performance, and account health.
- Develop customized proposals for contract renewals and service expansions.
- Lead the Recovery Desk to manage outstanding payments and ensure timely collections from corporate and bank clients.
- Collaborate with the Revenue Assurance team to identify billing discrepancies and ensure revenue leakage is minimized.
- Experience: 12-16 years
- Education: bachelor of business administration in marketing
- Skills: major account development, key account acquisition and retention, key account development, b2b sales, sales acumen, national account management, major account acquisition, account management, corporate sales, sales management
Requirements
Company Name: Link3 Technologies Limited
Location: Dhaka (Gulshan)
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202671240
Job Context
The incumbent will Lead and manage B2B segment’s Sales Accounts Management function to maximize lifetime value of existing B2B corporate clients by driving retention, upselling and cross-selling, while ensuring efficient collections, service assurance, and alignment with overall business objectives.
Key Job Responsibilities
- Develop and execute comprehensive retention strategies to ensure long-term loyalty from the B2B corporate base.
- Monitor customer health metrics and identify at-risk accounts to proactively address grievances and prevent churn.
About Company
nextjobz
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This job post was sourced from LinkedIn Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.
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nextjobz
Dhaka
4164
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About Company
Nextjobz is a career platform powered by Akij Resource, designed to bridge the gap between talent and opportunity.