Senior Account Manager

Company Description Newtop Textile BD Ltd is a growing textile manufacturer and exporter, serving regional and international clients with a focus on quality, reliability, and timely delivery. The company operates modern production facilities and emphasizes continuous improvement in processes, technology, and service standards. Team members work in a collaborative environment that values accountability, customer focus, and long-term partnerships. Newtop Textile BD Ltd offers opportunities for professional development in a dynamic, fast-paced sector of the textile industry.
Role Description The Senior Account Manager is a full-time, on-site position based in Siddhirganj, responsible for managing key customer accounts and maintaining strong client relationships. This role oversees the end-to-end order lifecycle, including inquiry handling, price negotiation, order confirmation, production follow-up, and on-time delivery coordination. The Senior Account Manager will collaborate closely with production, merchandising, logistics, and finance teams to ensure that customer requirements are met with accuracy and efficiency. Daily tasks include monitoring account performance, preparing reports and forecasts, resolving issues promptly, and identifying opportunities to grow existing accounts. The role also involves supporting business development activities, ensuring compliance with company policies, and representing the company in meetings with clients and internal stakeholders.
Qualifications

• Strong account management and client relationship skills, with experience handling key or strategic accounts in textiles, garments, or related industries.
• Proficiency in communication, negotiation, and presentation, with the ability to manage complex requirements and align internal teams.
• Solid understanding of textile manufacturing processes, quality standards, and export documentation, or willingness to learn quickly.
• Ability to analyze sales data, prepare reports, and use basic office software (e.g., MS Office, email, spreadsheets) for daily operations.
• Demonstrated organizational and time-management skills, including the capacity to manage multiple orders and deadlines simultaneously.
• Bachelor’s degree in Business, Textile Engineering, Marketing, or a related field; relevant professional experience may be considered in lieu of specific degrees.
• Previous experience in a similar role (e.g., Account Manager, Merchandiser, Customer Service for textile/garments) is highly preferred.
• Ability to work on-site in Siddhirganj, collaborate with cross-functional teams, and maintain a proactive, solution-oriented approach.