Scrum Master/Project Manager (7++ exp.)

Job Title: SM/PM

Employment Type: Full-time (On-site)

Job Location: Dhaka, Bangladesh

Number of Vacancies: 2

MIAKI is an organization with highly skilled resources dedicated to making a difference in the Tech & Digital Services sector. As a Multi-Country Service Provider, we specialize in developing customized software and mobile applications, and offering outsourcing services for skilled resources in both local and international markets. Our expertise also includes serving as a Managed Services Partner in the digital space and fostering the creation of innovative companies and ideas.

At MIAKI, we believe in delivering value for money, quality, innovation, and embracing competitive challenges. We empower our employees to consistently deliver exceptional customer experiences and drive successful project outcomes.

We are seeking experienced professionals who can operate in a hybrid Scrum Master / Project Manager capacity, depending on project needs. This role requires both agile facilitation expertise and structured project management capability.

Role & Responsibilities

As a Scrum Master / Project Manager, you will be responsible for facilitating agile processes while also ensuring structured planning, execution, and delivery management across projects.

• Guide and coach development teams on Agile/Scrum principles and best practices.
• Facilitate Scrum ceremonies including Daily Standups, Sprint Planning, Sprint Reviews, and Retrospectives.
• Remove impediments and ensure the team’s progress remains uninterrupted.
• Foster a collaborative and transparent working environment.
• Work closely with the Product Owner to refine and prioritize the product backlog.
• Promote a culture of continuous improvement and team accountability.

• Plan, manage, and oversee end-to-end project execution, ensuring delivery within scope, timeline, and budget.
• Define project milestones, deliverables, resource allocation, and risk mitigation plans.
• Monitor project performance metrics and provide status reports to stakeholders.
• Manage delivery schedules and release timelines.
• Coordinate cross-functional teams and manage stakeholder expectations.
• Ensure proper documentation, governance, and reporting standards are maintained.

• B.Sc. in Computer Science or a related discipline (exceptional candidates without this qualification will be considered).

• Proven experience working as a Scrum Master, Project Manager, or in a hybrid Agile delivery role.
• Experience managing multiple teams or complex technology projects is highly preferred.

• For Scrum-focused candidates: Certified Scrum Master (CSM) is required. Advanced certifications (CSP, CSC) will be considered a strong plus.
• For Project Management-focused candidates: PMP certification is a plus.

• Strong understanding of Agile methodologies and Scrum frameworks.
• Solid project management knowledge including planning, risk management, and stakeholder communication.
• Excellent facilitation, communication, and leadership skills.
• Strong problem-solving mindset with the ability to manage dynamic project environments.
• Ability to influence and collaborate with stakeholders at all organizational levels.
• Experience using Agile and project management tools such as JIRA, Confluence, or similar platforms.
• Proven ability to drive successful delivery cycles.

• Experience working in fast-paced technology environments.
• Strong ownership mindset with proactive attitude.
• Comfortable managing both Agile ceremonies and structured project governance.
• A strong team player with adaptability across project types.
• Eagerness to learn and apply modern delivery frameworks.

• 2 Festival Bonuses.
• Mobile Allowance.
• 2 Weekly Holidays.
• Medical Insurance coverage for Spouse & Kids.
• Opportunities for professional growth and development.
• Collaborative and inclusive work culture.
• Opportunity to work on exciting and innovative projects.

1. Introductory discussion with HR.
2. Final interview with the Project Owner.

Interested candidates are encouraged to submit their updated resume with relevant certifications and project experience.