Scientific Instrument Service & Sales Engineer

Company Name: SMI Scientific Supply

Location: Dhaka

Job Type: Full-Time

Workplace Type: Full-time

Job ID: IJOB202662339

We are looking for a proactive and dual-skilled Service Engineer who can efficiently manage both Technical Installation and Client Relationship/Marketing.

The primary duty includes installing scientific instruments at client locations (approx. 5–6/more days a month). During non-installation days, the candidate will be responsible for client management, marketing, and building strong relationships with new and existing clients.

Key Responsibilities

Technical & Installation (Primary Role during assignments):

• Successfully install, test, and commission Scientific Instruments at client sites as per operational guidelines.
• Provide basic operating training and technical support to clients after successful installation.
• Troubleshoot and resolve any technical issues reported by customers promptly.
  
  

Marketing & Relationship Management (Regular Duty)

• Actively visit existing and potential clients (universities, research centers, labs, industrial setups, etc.).
• Build, maintain, and strengthen long-term relationships with existing clients to secure repeat business.
• Identify new market opportunities, generate leads, and present our scientific products/services to prospective clients.
• Collect customer feedback and follow up on pending queries or service requirements.
  
  

Requirements

• Experience: 5-10 years
• Education: diploma in electronics engineering
• Skills: field service engineering, technical sales, technicalsales, field technicians, technical services, maintenance engineering, sales support, project engineering, technical skills, technical hiring
  
  

Last Date of Application: 15 September 2026