Salesman
Charulota Collection
8,000 - 16,000 BDT / monthly
Full Time (On-site)
Fresher
70 positions
Job Description
কাজের বিবরণ
১. কাস্টমার এর কাছে প্রোডাক্ট সেল করা
২. শোরুম গুছিয়ে রাখা
৩. শোরুম এর বিভিন্ন আনুসাঙ্গিক কাজ করা
যোগাযোগ:
ফোন : 01842955690 ( WhatsApp )
ইমেল : [email protected]
Requirements
- Core qualifications
- Proven ability to sell products through consultative, customer-focused conversations; able to convert inquiries into purchases by identifying needs and matching appropriate solutions.
- Strong product comprehension and a demonstrated ability to learn and explain technical features, benefits, and differentiators clearly to customers.
- Comfortable working with point-of-sale systems, basic inventory processes, and routine sales reporting (examples: processing transactions, issuing invoices, recording stock movements).
- Professional attitude with punctuality, reliability, and a commitment to maintaining a clean, organized showroom or retail space.
- Technical skills and on-the-job capabilities
- Sales techniques: practical use of upselling, cross-selling, product demonstrations, and packaging recommendations. Example: propose complementary accessories when closing a sale to increase basket value.
- Customer record management: use of CRM or simple tracking systems to log customer details, follow-up actions, and sales history; ability to create and act on follow-up reminders.
- Cash handling and transaction accuracy: process cash/card payments, issue receipts, perform end-of-day reconciliation, and escalate discrepancies according to store policy.
- Merchandising and visual presentation: arrange displays for maximum appeal, rotate stock to prevent expiry or obsolescence, and implement promotional signage or display guides.
- Basic troubleshooting and product demonstration skills: replicate demos reliably, explain usage, and resolve simple product-related queries on the spot.
- Interpersonal and communication skills
- Clear and persuasive verbal communication; ability to explain technical details in everyday language (example: translate a product spec into tangible customer benefits).
- Active listening and needs-analysis: ask open-ended questions, paraphrase customer requirements, and prioritize solutions that align with those needs.
- Negotiation and objection-handling: manage price or feature objections calmly, offer suitable alternatives or value-adds, and close the sale without compromising company policy.
- Customer service orientation: follow up on leads, handle complaints professionally, and turn difficult interactions into positive experiences that support repeat business.
- Team collaboration: share leads, assist colleagues during busy periods, and contribute to a supportive showroom environment.
- Performance and behavioral expectations
- Goal-driven: habitually set and pursue daily or weekly sales and activity targets, track progress, and adjust tactics to improve performance.
- Time management and prioritization: balance showroom duties, customer appointments, and administrative tasks efficiently to maximize selling time.
- Resilience and persistence: remain motivated through slow periods, learn from setbacks, and maintain a positive, energetic demeanor on the floor.
- Proactive problem-solving: identify operational or merchandising issues, propose practical improvements, and assist in implementing them.
- Attention to detail: ensure transaction accuracy, correct product labelling, and consistent store presentation at all times.
- Customer engagement and sales approach
- Consultative selling mindset: focus on understanding the customer’s context and long-term needs rather than only closing a quick sale.
- Demonstrable ability to build rapport quickly: use empathy, mirroring, and tailored recommendations to establish trust within short interactions.
- Follow-up discipline: schedule and complete timely follow-ups by phone, message, or in-person to nurture leads and convert interested prospects.
- Use of persuasive storytelling: present product benefits through short, relatable stories or use-cases to help customers visualize value.
- Operational and practical requirements
- Ability to stand and engage on the showroom floor for extended periods and perform light physical tasks such as moving displays or stocking shelves.
- Basic numeracy and literacy: accurate handling of prices, discounts, invoices, and simple sales reports.
- Availability for full-time day shift work, including weekend rotations and peak retail periods as required by the business.
- Willingness to participate in occasional product or sales training and to adopt standard operating procedures consistently.
- Desirable (but not mandatory) attributes
- Prior exposure to retail technology (example: familiarity with common POS terminals, barcode scanners, or mobile sales apps).
- Basic English communication for handling diverse customer queries and reading product information when necessary.
- Short customer-service or sales training certifications, or documented achievements such as sales awards or consistently high customer satisfaction scores.
- Comfort using a smartphone for follow-ups, order entry, and quick digital reporting.
- How performance will be measured
- Sales metrics: conversion rate, average transaction value, and adherence to upsell/cross-sell targets.
- Customer experience indicators: feedback, repeat visits, and resolution of post-sale issues.
- Operational compliance: accuracy of transactions, timely inventory reports, and maintenance of showroom standards.
- Team contribution: collaboration on promotions, support during peak hours, and participation in store initiatives.
Benefits & Perks
T/A
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