Sales Consultant - Migration Services

Position Summary

eduaid is seeking experienced Sales Consultants - Migration Services for Australia, Turkey, KSA and New Zealand.

The role is responsible for guiding prospective clients from their first enquiry through to engagement with eduaid immigration services team.

You will qualify enquiries, understand each client’s goals, explain the organisation’s service process and fees, coordinate consultations with authorised professionals, and maintain accurate CRM records.

The position requires a combination of commercial discipline, empathy, confidentiality and careful communication when engaging with prospective clients.

Key Responsibilities

• Deliver fast, professional responses to prospective client enquiries across phone, email, messaging platforms and direct client visits.
• Conduct structured questioning to gather key information regarding prospective clients’ goals, timelines, preferred locations and service requirements.
• Strictly follow compliance guidelines by capturing information accurately without providing unauthorised visa-eligibility assessments or legal advice.
• Clearly explain the organisation’s service offerings, consultation processes, fee structures and engagement timelines using approved marketing and legal templates.
• Identify qualified leads and conduct discovery sessions with prospective clients either at the client’s premises or at the office.
• Schedule formal consultations with registered migration agents or legal practitioners for tailored migration advice.
• Manage active follow-up workflows with prospective clients to answer service-related questions, address barriers and guide viable leads towards a signed agreement.
• Track and update lead progression through each stage of the sales pipeline to support conversion.
• Maintain accurate CRM records, including lead source, contact history, follow-up tasks, consent and sales stage.
• Prepare comprehensive client-profile handovers for authorised advisers and operational processing teams upon signed engagement.
• Work with marketing and management teams to improve lead quality, response times and the overall client experience.
• Identify and promptly escalate complex enquiries, formal complaints, potential misrepresentations or requests that fall outside the role’s authorised scope.

Candidate Profile

• Demonstrated success in consultative B2C sales or client advisory roles, ideally within professional services or other high-consideration service sectors.
• Proven experience managing end-to-end sales pipelines, meeting service-level agreements (SLAs) and driving conversions.
• Ability to ask targeted questions, understand client needs and maintain strong engagement throughout the decision-making process.
• Strategic approach to addressing client concerns, building trust and maintaining structured follow-up.
• Experience using CRM systems to manage leads, track engagement history and maintain accurate records.
• Sound judgement regarding confidentiality, accurate representation of services and when matters should be escalated.
• Strong communication, relationship-building and client-management skills.
• Additional language capability or experience working with international clients will be an advantage.

Position Details

Position: Sales Consultant - Migration Services

Location: Dhaka, Bangladesh

Employment Type: Full-time

Experience: 3-6 years

Salary: BDT 70,000-140,000 per month