Receptionist / Patient Investigation Report Delivery
nextjobz
Not disclosed
Full Time (On-site)
Not Applicable
1 position
Dhaka, Dhaka, Bangladesh
Job Description
Company Name: Al-Sunnah General Hospital Limited
Location: Dhaka (Mohakhali)
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202661685
Reception & Patient Service
Location: Dhaka (Mohakhali)
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202661685
Reception & Patient Service
- Welcome patients and attendants politely and professionally.
- Provide information regarding hospital services, doctors, departments, consultation schedules, and diagnostic services.
- Handle patient inquiries in person and over the telephone.
- Guide patients to the appropriate department, doctor, diagnostic unit, or billing counter.
- Maintain a professional and friendly reception environment.
- Receive and verify completed laboratory and diagnostic investigation reports.
- Ensure reports are properly matched with the correct patient ID, name, and investigation details.
- Deliver printed reports to patients or authorized attendants after proper verification.
- Inform patients when reports are ready for collection.
- Coordinate with the Laboratory, Radiology, and other diagnostic departments regarding pending reports.
- Maintain proper records of report delivery and collection.
- Immediately report any discrepancy, missing report, or incorrect patient information to the concerned supervisor.
- Maintain patient and report-related records accurately.
- Ensure confidentiality of all patient information and investigation reports.
- Handle documents carefully and prevent unauthorized access or disclosure.
- Support data entry and updating of patient information when required.
- Coordinate effectively with doctors, nurses, laboratory staff, radiology staff, billing, and other departments.
- Handle patient complaints politely and refer complex issues to the appropriate authority.
- Communicate report-related information clearly without interpreting or explaining medical findings.
- Maintain cleanliness and professional appearance of the reception/report delivery area.
- Follow hospital rules, policies, SOPs, and infection-control requirements.
- Perform other duties assigned by the supervisor or hospital management.
- Experience: 2-3 years
- Education: bachelor of business administration (bba)
- Skills: receptionist duties, reception duties, front desk operations, front desk operations, guest services, guest services, patient records management, patient care, quality patient care, office procedures
Requirements
Company Name: Al-Sunnah General Hospital Limited
Location: Dhaka (Mohakhali)
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202661685
Reception & Patient Service
- Welcome patients and attendants politely and professionally.
- Provide information regarding hospital services, doctors, departments, consultation schedules, and diagnostic services.
- Handle patient inquiries in person and over the telephone.
About Company
nextjobz
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This job post was sourced from LinkedIn Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.
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nextjobz
Dhaka
5095
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About Company
Nextjobz is a career platform powered by Akij Resource, designed to bridge the gap between talent and opportunity.