Property Manager

Reporting To: Head of Facility Management, STS Group Department: Facility Management Location: Dhaka, Bangladesh · On-site · Full-time

STS Group is one of Bangladesh's leading organizations in the healthcare and education sectors, with over 25 years of experience delivering excellence through renowned institutions and initiatives, including ISD, Glenrich International School, Universal College Bangladesh (UCB), and Evercare Hospitals.

As we continue to grow and expand our operations, we are looking for talented professionals who are passionate about driving excellence and contributing to meaningful impact.

STS Group is seeking an experienced and service-oriented Property Manager to oversee the management, maintenance, and operational excellence of residential accommodations and common facilities supporting our teachers, employees, and expatriate staff.

Reporting to the Head of Facility Management, the Property Manager is responsible for the overall operation of residential properties and associated facilities — ensuring high service standards, operational efficiency, and cost optimization. The role calls for a proactive professional who can maintain a safe, comfortable, and well-presented living environment while delivering an excellent resident experience.

Working closely with housekeeping, security, technical, and landscaping teams, as well as external vendors and contractors, the Property Manager will ensure that residences and shared amenities consistently meet the standards expected across the Group.

Resident Relations

·      Serve as the primary point of contact for resident teachers and staff on all accommodation-related matters.

·      Address resident concerns, requests, and complaints promptly and effectively.

·      Coordinate resident-led events and community activities within the property.

Property Maintenance

·      Conduct regular inspections of residential units to identify maintenance needs, safety hazards, and cleanliness issues.

·      Coordinate and oversee repairs and maintenance work as required.

·      Ensure all residential units meet health, safety, and building code standards.

·      Maintain common-area facilities, including the gym, pool, and function hall, to a consistently high standard.

Lease Management

·      Manage lease agreements for all residential units, including new leases, renewals, and terminations.

·      Ensure lease terms and conditions are upheld by both residents and the organization.

Budget & Cost Management

·      Develop and manage the annual budget for property maintenance, repairs, and improvements.

·      Monitor expenditure and ensure spending remains within approved budgetary limits.

·      Identify cost-saving opportunities without compromising service quality.

Vendor & Contractor Management

·      Source and engage vendors, contractors, and service providers for maintenance, repairs, and property-related services.

·      Obtain competitive bids and negotiate contracts to ensure cost-effectiveness.

·      Supervise vendor performance and verify that work is completed satisfactorily and on schedule.

Team Coordination

·      Coordinate daily tasks and assignments with housekeeping, security, technical, and landscaping teams.

·      Uphold high standards of cleanliness and presentation across all common areas.

Emergency Preparedness

·      Develop and implement emergency response procedures for scenarios including fire, flooding, and security incidents.

·      Ensure residents are informed and briefed on emergency protocols.

·      Liaise with relevant authorities and emergency services as required.

Administration & Reporting

·      Maintain accurate records of resident communication, lease agreements, maintenance activities, and financial transactions.

·      Prepare regular reports on property performance, occupancy rates, maintenance expenditure, and budget variances.

·      Monitor relevant laws, regulations, and industry developments affecting property management.

Required:

·      Bachelor's or Master's degree in Facility Management, Business Administration, Hospitality Management, or a related discipline from a recognized university.

Preferred:

·      Professional certifications in Facility Management, Property Management, Health & Safety, or Project Management.

·      5–8 years of relevant experience in property management, facility management, real estate operations, or a similar field.

·      Experience in residential facility operations, infrastructure management, or hospitality services will be preferred.

Technical Skills

·      Sound understanding of maintenance operations, building services, and facility standards.

·      Budget planning, cost control, and vendor contract negotiation.

·      Strong analytical, documentation, and record-keeping abilities.

·      Proficiency in Microsoft Office applications, particularly Excel and Word.

Behavioural Competencies

·      Excellent communication and interpersonal skills.

·      Service-oriented approach with strong attention to detail.

·      Ability to work under pressure and manage multiple priorities simultaneously.

·      Sound judgement and effective problem-solving in time-critical situations.

Leadership Competencies

·      Ability to coordinate and motivate multidisciplinary support teams.

·      Effective stakeholder management across internal teams, residents, and external vendors.

·      Be part of one of Bangladesh's leading healthcare and education groups, home to institutions such as Glenrich International School, UCB, and Evercare Hospitals.

·      Take ownership of a residential portfolio that directly supports the wellbeing of our teachers, staff, and expatriate community.

·      Collaborate with experienced professionals across facility management, operations, and support functions.

·      Access opportunities for learning, development, and career growth.

·      Enjoy a supportive and collaborative work environment.

STS Group is an equal opportunity employer. We are committed to creating an inclusive workplace and encourage qualified candidates from diverse backgrounds to apply.

Interested candidates are invited to submit their updated resume and cover letter to [email protected] by 30^th August 2026. Please mention "Property Manager" in the subject line of your email. Only shortlisted candidates will be contacted.