Product Development Manager, NEO PSP Limited
banglalink
Not disclosed
Full Time (On-site)
4 years
1 position
Dhaka, Dhaka, Bangladesh
Job Description
Company Introduction
As part of the global VEON Group, we are expanding into the digital financial services market to serve a broader customer base and strengthen our role in Bangladesh’s digital ecosystem. To advance this initiative, we are in the process of obtaining a Payment Service Provider (PSP) license via our newly established subsidiary called - NEO PSP Limited, a next-generation payment solutions company.
Operating as a wholly owned subsidiary of Banglalink, one of the country’s leading digital operators, NEO PSP is built on the vision of enabling a cashless and connected future. The company empowers businesses to accept and process payments seamlessly through a secure, efficient, and scalable payment gateway, supporting the growth of digital commerce across Bangladesh.
Leveraging Banglalink’s trusted digital ecosystem and technological expertise, NEO PSP aims to simplify financial transactions for enterprises of all sizes — from startups to large corporations. Our platform would support diverse payment methods, ensuring speed, reliability, and transparency in every transaction.
At NEO PSP, we are committed to enabling digital financial (FINTECH) inclusion and accelerating Bangladesh’s journey toward a smarter digital economy. With innovation, compliance, security, and customer trust at our core, we strive to become the preferred payment solutions partner for businesses nationwide.
Job Description
As part of the global VEON Group, we are expanding into the digital financial services market to serve a broader customer base and strengthen our role in Bangladesh’s digital ecosystem. To advance this initiative, we are in the process of obtaining a Payment Service Provider (PSP) license via our newly established subsidiary called - NEO PSP Limited, a next-generation payment solutions company.
Operating as a wholly owned subsidiary of Banglalink, one of the country’s leading digital operators, NEO PSP is built on the vision of enabling a cashless and connected future. The company empowers businesses to accept and process payments seamlessly through a secure, efficient, and scalable payment gateway, supporting the growth of digital commerce across Bangladesh.
Leveraging Banglalink’s trusted digital ecosystem and technological expertise, NEO PSP aims to simplify financial transactions for enterprises of all sizes — from startups to large corporations. Our platform would support diverse payment methods, ensuring speed, reliability, and transparency in every transaction.
At NEO PSP, we are committed to enabling digital financial (FINTECH) inclusion and accelerating Bangladesh’s journey toward a smarter digital economy. With innovation, compliance, security, and customer trust at our core, we strive to become the preferred payment solutions partner for businesses nationwide.
Job Description
- Support the Product Owner across the commercial product lifecycle, and own delegated features or customer journeys end to end under the Senior Product Manager’s supervision.
- Draft Commercial Screens for new ideas — problem, incumbent, wedge, size, first-cut economics — to a standard the Senior Product Manager can challenge and take forward.
- Write user stories and acceptance criteria to the standard set in the Product Owners’ Playbook, including the commercial criteria: fee, commission and metric instrumentation.
- Maintain the product backlog in Jira — keep it ranked, groomed and meeting the Definition of Ready before sprint planning.
- Run competitive teardowns: test competitor products on live accounts, record tariffs, fees, limits and journeys, and keep the teardown current and dated.
- Map customer journeys with Product Design and mark the money on them — every fee event, drop-off risk, KYC or limit friction point, and support contact the journey will generate.
- Support the Commercial Model: gather the inputs, source every number, and keep the assumption sheet current with Finance.
- Instrument and monitor the OKR metrics, and produce the activation funnel, CAC-by-channel and contribution views the Product Owner works from.
- Coordinate UAT and acceptance testing — verify that fees, commissions, limits and settlement behave exactly as specified before a release goes live.
- Support go-to-market and launch readiness: drive the checklist items to their named owners and keep the readiness picture honest rather than optimistic.
- Represent the product in sprint ceremonies for the features owned, and escalate ambiguity rather than guessing at intent.
- Bachelor’s degree in business, finance, economics, engineering, computer science, statistics or a related field.
- Other disciplines are welcome where numeracy and structured thinking are clearly evidenced.
- 2–4 years of experience in product management, business analysis, digital channels, project delivery or a commercial role — preferably in fintech, MFS, banking, telecom or a technology company.
- Exposure to agile delivery is required — Jira, sprints, user stories. Formal Product Owner experience is not.
- Comfortable working with data: strong Excel, familiarity with dashboards; basic SQL is an advantage.
- Strong candidates from consulting, analytics or a demanding graduate programme will be considered where the aptitude is clearly evidenced.
- Writes a clear user story with acceptance criteria a tester can actually test.
- Reliable with detail — the person who notices that the fee is being applied to the wrong party.
- Numerate, and curious about where a number came from before using it.
- Actively interested in the payments market: uses the competitor products personally and follows what they launch.
- Organised and follows through without being chased; says clearly when something is not ready.
- Communicates plainly and comfortably with engineers, designers and commercial colleagues.
- Wants to become a Product Owner, and is willing to be coached toward it.
Requirements
Company Introduction
As part of the global VEON Group, we are expanding into the digital financial services market to serve a broader customer base and strengthen our role in Bangladesh’s digital ecosystem. To advance this initiative, we are in the process of obtaining a Payment Service Provider (PSP) license via our newly established subsidiary called - NEO PSP Limited, a next-generation payment solutions company.
Operating as a wholly owned subsidiary of Banglalink, one of the country’s leading digital operators, NEO PSP is built on the vision of enabling a cashless and connected future.
About Company
banglalink
Launched in February 2005, with over 41 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses”.
Fueled with the strong core values of Customer-obsessed, Entrepreneurial, Innovative, Collaborative & Truthful, Banglalink is now working relentlessly to bring digital world to every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.
With customer experience being Banglalink’s core focus, digitalization has become a necessity to update the way customers engage, communicate, operate, and offer services from traditional way of business to Digital/Online.
Banglalink provides equal opportunities to employees and has always shown zero tolerance for any non-compliance activity. Banglalink’s HQ became the first certified Green Office by World Wide Fund for Nature (WWF) in Bangladesh. The company has relatively a flat organization which enables employees to collaborate and work closer across the organization.
Banglalink Digital Communications Limited is a fully owned company of Telecom Ventures Ltd. which is a 100% owned subsidiary of Global Telecom Holding. VEON owns 51.9% shares of global telecom holding following a business combination in April 2011, between VEON ltd. (then VimpelCom) and wind telecom s.p.a. VEON is a NASDAQ and Euronext Amsterdam-listed global provider of connectivity, with the ambition to lead the personal internet revolution for the 240 million+ customers it currently serves, and many others in the years to come. It offers services to customers in 12 markets including Russia, Italy, Algeria, Pakistan, Uzbekistan, Kazakhstan, Ukraine, Bangladesh, Kyrgyzstan, Tajikistan, Armenia and Georgia. VEON operates under the “Beeline”, “Kyivstar”, “WIND”, “Jazz”, “banglalink”, and “Djezzy” brands.
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Job Information
banglalink
Dhaka
29
Active Jobs
About Company
Launched in February 2005, with over 41 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses”.
Fueled with the strong core values of Customer-obsessed, Entrepreneurial, Innovative, Collaborative & Truthful, Banglalink is now working relentlessly to bring digital world to every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.
With customer experience being Banglalink’s core focus, digitalization has become a necessity to update the way customers engage, communicate, operate, and offer services from traditional way of business to Digital/Online.
Banglalink provides equal opportunities to employees and has always shown zero tolerance for any non-compliance activity. Banglalink’s HQ became the first certified Green Office by World Wide Fund for Nature (WWF) in Bangladesh. The company has relatively a flat organization which enables employees to collaborate and work closer across the organization.
Banglalink Digital Communications Limited is a fully owned company of Telecom Ventures Ltd. which is a 100% owned subsidiary of Global Telecom Holding. VEON owns 51.9% shares of global telecom holding following a business combination in April 2011, between VEON ltd. (then VimpelCom) and wind telecom s.p.a. VEON is a NASDAQ and Euronext Amsterdam-listed global provider of connectivity, with the ambition to lead the personal internet revolution for the 240 million+ customers it currently serves, and many others in the years to come. It offers services to customers in 12 markets including Russia, Italy, Algeria, Pakistan, Uzbekistan, Kazakhstan, Ukraine, Bangladesh, Kyrgyzstan, Tajikistan, Armenia and Georgia. VEON operates under the “Beeline”, “Kyivstar”, “WIND”, “Jazz”, “banglalink”, and “Djezzy” brands.