Platform Service Lead Engineer-DBSS
banglalink
Not disclosed
Full Time (On-site)
Not Applicable
1 position
Dhaka, Dhaka, Bangladesh
Job Description
Job Description
At our company, we hold an uncompromising stance against mediocrity, committing ourselves to work that delivers audacious impact and is fueled by a pioneering spirit of continuous progress and innovation. This ambition is supported by leadership grounded in courage and clarity—ensuring alignment, accountability, and purpose in everything we do. Integrity shapes how we hire, recognize, and develop talent, with a focus on potential, ambition, and long term growth. Together, we operate with collective strength, prioritizing meaningful results over unnecessary rituals and navigating challenges with unity and resolve. Above all, we remain steadfast and resilient, never losing sight of our commitments and continuously pushing forward through complexity with determination and purpose to create a better life for all.
At our company, we hold an uncompromising stance against mediocrity, committing ourselves to work that delivers audacious impact and is fueled by a pioneering spirit of continuous progress and innovation. This ambition is supported by leadership grounded in courage and clarity—ensuring alignment, accountability, and purpose in everything we do. Integrity shapes how we hire, recognize, and develop talent, with a focus on potential, ambition, and long term growth. Together, we operate with collective strength, prioritizing meaningful results over unnecessary rituals and navigating challenges with unity and resolve. Above all, we remain steadfast and resilient, never losing sight of our commitments and continuously pushing forward through complexity with determination and purpose to create a better life for all.
- Plan, lead, and operate DBSS platform services covering Linux/UNIX/Windows OS administration, SAN, storage, backup, microservices, Kubernetes/OpenShift, hardware infrastructure, monitoring, and platform security.
- Ensure stable, secure, compliant, and resilient platform operations with strong focus on system uptime, service performance, capacity optimization, data protection, and business continuity.
- Lead day-to-day platform operations, incident handling, change execution, quarterly audit support, monitoring, capacity management, and service improvement activities in line with SLA/OLA expectations.
- Coordinate with internal stakeholders, IT teams, vendors, OEMs, auditors, suppliers, regulatory bodies, and VEON/business units to deliver operational, project, compliance, and reporting requirements.
- Define and execute platform technology roadmaps based on stakeholder needs, technology trends, business growth, capacity forecast, and security requirements.
- Implement new IT platform infrastructure projects across OS, SAN, storage, backup, virtualization, and microservice platforms to support divisional and organizational objectives.
- Configure, validate, and improve backup, restore, disaster recovery, data archiving, and business continuity processes to ensure data integrity, recoverability, and regulatory support.
- Support budget planning, capacity forecasting, supplier price evaluation, purchase scheduling, and cost optimization while ensuring business requirements are met.
- Provide people leadership by guiding, coaching, mentoring, and developing team members, ensuring workload balance, productivity, engagement, performance feedback, and succession readiness.
- Maintain strong audit, information security, compliance, process documentation, SOP, evidence management, and governance practices across DBSS platform services.
- Graduate in CSE or B.Sc. in Engineering from any UGC approved University
- 5–6 years of relevant enterprise IT experience in OS system administration, hardware infrastructure architecture, design, planning, and operations.
- 3–4 years of proven experience in UNIX/Linux system administration, SAN/storage & Virtualization, server infrastructure, and platform operations.
- Experience in leading operational teams, implementing infrastructure projects, supporting audits/compliance, and managing business-critical platform services with high availability requirements.
- Advanced knowledge of operating systems, SAN, backup administration, cloud services, and enterprise platform operations.
- Hands-on expertise in UNIX/Linux administration, package management, user administration, clustering, process tuning, memory optimization, and shell scripting.
- In-depth understanding of microservices, Kubernetes/OpenShift, backup and data protection platforms, monitoring, security threats, firewall concepts, and mitigation processes.
- Practical experience in LAN/WAN troubleshooting, platform monitoring, network monitoring, operations handling, and policy/process implementation.
- Capability to plan and execute system migrations, upgrades, DR/BCP activities, and service transformation with minimal downtime for business-critical services.
- Strong knowledge of information security, IT audit, ISO/SOX/ITGC compliance, evidence management, SOP preparation, and audit finding closure.
- Experience in RFP support, budgeting, capacity planning, vendor/OEM coordination, SLA governance, regulatory support, and stakeholder communication.
- Good understanding of ITIL processes, especially incident, problem, change, availability, and service continuity management.
- People leadership capability including coaching, team engagement, workload distribution, performance feedback, skill development, and succession planning.
Requirements
Job Description
At our company, we hold an uncompromising stance against mediocrity, committing ourselves to work that delivers audacious impact and is fueled by a pioneering spirit of continuous progress and innovation. This ambition is supported by leadership grounded in courage and clarity—ensuring alignment, accountability, and purpose in everything we do. Integrity shapes how we hire, recognize, and develop talent, with a focus on potential, ambition, and long term growth.
About Company
banglalink
Launched in February 2005, with over 41 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses”.
Fueled with the strong core values of Customer-obsessed, Entrepreneurial, Innovative, Collaborative & Truthful, Banglalink is now working relentlessly to bring digital world to every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.
With customer experience being Banglalink’s core focus, digitalization has become a necessity to update the way customers engage, communicate, operate, and offer services from traditional way of business to Digital/Online.
Banglalink provides equal opportunities to employees and has always shown zero tolerance for any non-compliance activity. Banglalink’s HQ became the first certified Green Office by World Wide Fund for Nature (WWF) in Bangladesh. The company has relatively a flat organization which enables employees to collaborate and work closer across the organization.
Banglalink Digital Communications Limited is a fully owned company of Telecom Ventures Ltd. which is a 100% owned subsidiary of Global Telecom Holding. VEON owns 51.9% shares of global telecom holding following a business combination in April 2011, between VEON ltd. (then VimpelCom) and wind telecom s.p.a. VEON is a NASDAQ and Euronext Amsterdam-listed global provider of connectivity, with the ambition to lead the personal internet revolution for the 240 million+ customers it currently serves, and many others in the years to come. It offers services to customers in 12 markets including Russia, Italy, Algeria, Pakistan, Uzbekistan, Kazakhstan, Ukraine, Bangladesh, Kyrgyzstan, Tajikistan, Armenia and Georgia. VEON operates under the “Beeline”, “Kyivstar”, “WIND”, “Jazz”, “banglalink”, and “Djezzy” brands.
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Job Information
banglalink
Dhaka
35
Active Jobs
About Company
Launched in February 2005, with over 41 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses”.
Fueled with the strong core values of Customer-obsessed, Entrepreneurial, Innovative, Collaborative & Truthful, Banglalink is now working relentlessly to bring digital world to every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.
With customer experience being Banglalink’s core focus, digitalization has become a necessity to update the way customers engage, communicate, operate, and offer services from traditional way of business to Digital/Online.
Banglalink provides equal opportunities to employees and has always shown zero tolerance for any non-compliance activity. Banglalink’s HQ became the first certified Green Office by World Wide Fund for Nature (WWF) in Bangladesh. The company has relatively a flat organization which enables employees to collaborate and work closer across the organization.
Banglalink Digital Communications Limited is a fully owned company of Telecom Ventures Ltd. which is a 100% owned subsidiary of Global Telecom Holding. VEON owns 51.9% shares of global telecom holding following a business combination in April 2011, between VEON ltd. (then VimpelCom) and wind telecom s.p.a. VEON is a NASDAQ and Euronext Amsterdam-listed global provider of connectivity, with the ambition to lead the personal internet revolution for the 240 million+ customers it currently serves, and many others in the years to come. It offers services to customers in 12 markets including Russia, Italy, Algeria, Pakistan, Uzbekistan, Kazakhstan, Ukraine, Bangladesh, Kyrgyzstan, Tajikistan, Armenia and Georgia. VEON operates under the “Beeline”, “Kyivstar”, “WIND”, “Jazz”, “banglalink”, and “Djezzy” brands.