Medical Administrative Assistant

Company Description GOVERMENT JOB is a public sector organization committed to delivering accessible and reliable healthcare services to communities across Bangladesh. The organization emphasizes integrity, accountability, and efficient service delivery in all medical and administrative operations. Team members work within structured processes and guidelines to support high-quality patient care and effective coordination between departments. Joining GOVERMENT JOB offers the opportunity to contribute to public health while building a stable, long-term career in government service.
Role Description The Medical Administrative Assistant is a full-time, on-site position based in Rangpur Division, Bangladesh. The role involves managing patient registration, scheduling appointments, and maintaining accurate medical records in line with organizational policies and regulations. Daily responsibilities include handling incoming calls, responding to inquiries, coordinating with medical staff, and ensuring proper documentation of patient visits and procedures. The Medical Administrative Assistant also supports billing and insurance documentation, prepares and organizes files and reports, and assists with general office tasks to keep the healthcare facility running smoothly. This position requires consistent interaction with patients and colleagues, providing clear information and courteous service in a fast-paced clinical environment.
Qualifications

• Candidates should possess strong Phone Etiquette and Customer Service skills to handle patient inquiries professionally and respectfully.
• Candidates should possess knowledge of Medical Terminology to accurately process records, documentation, and communication with clinical staff.
• Candidates should possess Administrative Assistance skills, including organizing files, scheduling appointments, and managing office workflows.
• Candidates should possess effective Communication skills for clear verbal and written interaction with patients, families, and healthcare professionals.
• Additional beneficial qualifications include proficiency with basic computer applications, familiarity with electronic health record systems, attention to detail, and strong time management abilities.
• A diploma or certificate in medical office administration, health services management, or a related field, and prior experience in a clinical or government setting are considered assets.