Marchant Officer
Badhon Service Ltd.
45,000 - 45,000 BDT / monthly
Full Time (On-site)
No Experience Required
10 positions
Job Description
- Conduct regular field visits to merchants and prospective partners to build rapport, assess needs, and gather market intelligence.
- Update the Pubali app and CRM promptly with visit notes, merchant details, transaction records, and follow-up actions to keep data current and actionable.
- Monitor area performance against targets, identify gaps, and implement timely corrective actions to support goal attainment.
- Drive merchant acquisition and onboarding by clearly explaining services, guiding documentation, and ensuring a smooth setup process.
- Track daily and weekly activity metrics, report progress to supervisors, and highlight opportunities or risks that affect targets.
- Coordinate with operations, collections, and support teams to resolve merchant issues efficiently and maintain high service standards.
- Maintain accurate records of agreements, KYC documents, and compliance-related paperwork within the CRM system.
- Identify local market trends and competitor activity, and share insights to help refine outreach and product strategies.
- Support promotional campaigns and merchant training sessions to increase adoption, transaction volumes, and overall satisfaction.
- Ensure adherence to company policies, anti-fraud measures, and regulatory requirements during onboarding and ongoing merchant interactions.
Requirements
- Conduct regular field visits to merchants and prospective partners to build rapport, assess needs, and gather market intelligence.
- Update the Pubali app and CRM promptly with visit notes, merchant details, transaction records, and follow-up actions to keep data current and actionable.
- Monitor area performance against targets, identify gaps, and implement timely corrective actions to support goal attainment.
- Drive merchant acquisition and onboarding by clearly explaining services, guiding documentation, and ensuring a smooth setup process.
- Track daily and weekly activity metrics, report progress to supervisors, and highlight opportunities or risks that affect targets.
- Coordinate with operations, collections, and support teams to resolve merchant issues efficiently and maintain high service standards.
- Maintain accurate records of agreements, KYC documents, and compliance-related paperwork within the CRM system.
- Identify local market trends and competitor activity, and share insights to help refine outreach and product strategies.
- Support promotional campaigns and merchant training sessions to increase adoption, transaction volumes, and overall satisfaction.
- Ensure adherence to company policies, anti-fraud measures, and regulatory requirements during onboarding and ongoing merchant interactions.
About Company
Badhon Service Ltd.
Badhon Service Ltd.
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Badhon Service Ltd.
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About Company
Badhon Service Ltd.
Industry Trading