Manager/Senior Manager, Supply Chain

Job Description



Are you ready to use your logistics and procurement acumen to restore vision for millions of people in frontier and emerging markets? Would you like to work for an organization that combines the best of business and social impact practices?


VisionSpring, an international social enterprise, seeks a Manager/Senior Manager, Supply Chain. The Manager/Senior Manager, Supply Chain has an important role in the In-Country planning, organizing and carrying out of day to day Supply Chain Operations and large-scale projects for Procurement, Logistics, Warehousing and Distribution. A Manager/Senior Manager, Supply Chain will be responsible for building a working relationship with our Warehouses, Programs and Sales Management Teams and will review and coordinate all Supply, Sales, POD and Inventory Data into the VisionSpring SAP ERP system. The Manager/Senior Manager, Supply Chain will have a detailed awareness of stock on hand and actively monitor what is being used and support Management in managing stock and stock replenishments in a timely manner.


About You

We are seeking a dynamic, mission-driven supply chain leader who thrives in complex, environments and embodies VisionSpring’s values. The ideal candidate will bring:

• Proven leadership experience with at least 10–12 years in supply chain, procurement, logistics, or operations, including 3+ years in a managerial role.
• Strong analytical skills with confidence in SAP, Excel, Power BI, and dashboards to interpret operational data and guide decisions.
• Operational excellence across demand planning, replenishment, inventory management, and logistics.
• Stakeholder management expertise, with the ability to negotiate, influence, and build  trusted relationships across internal teams, suppliers, and external  partners.
• Governance and compliance discipline, ensuring audit readiness, ethical procurement  practices, and adherence to organizational policies.
• People leadership capability, including coaching, delegation, succession planning,  and coordination.
• A resilient, detail-oriented, and mission-driven mindset, comfortable working in a lean, fast-moving environment.
  
  

About Us
 

• VisionSpring is creating access to affordable eyewear, everywhere. Clear vision creates opportunities for increased learning, work, safety, civic participation, and quality of life.
• As a social enterprise, social change motivates us first. Our focus on sales and revenue targets serves and advances our mission objective-to increase functioning, productivity, and income earning potential for our low-income consumers by correcting refractive error and presbyopia with eyeglasses. 
• We are working to transform the systemic dysfunction of an optical market that has failed to deliver eyeglasses-a 7OO-year-old technology-to 2.7 billion consumers in need of vision correction, most of whom live on less than $4 a day. 
• We serve low-income consumers, not as beneficiaries but as customers. Our customers expect high-quality and affordable product, and they will spend limited discretionary income for the immediate and tangible benefits of vision correction. 
• By selling eyeglasses, we awaken new demand and seed a viable market. By selling new eyeglasses we are able to serve four times as many people per dollar input than the alternative of donating recycled ones. To efficiently scale, we must deliver each new unit with lower cost. 
• We run our business on both sales metrics and social impact measures. We use a range of organizational forms and practices to get the job done. 
• We believe in scaling our impact, not our organization. We are a lean team of doers.
  
  
  
  
  

Job Requirements

• Bachelor’s degree in Supply      Chain Management, Business, Logistics, Procurement, Engineering, or      Finance.
• Master’s degree or professional qualification (CSCM, CIPS, PGDSCM) strongly preferred.
• 10–12 years of progressive  experience in supply chain, procurement, logistics, or operations,  including at least 3 years in a managerial role.
• Demonstrated experience  managing international procurement execution, shipping, import clearance,      warehousing, inventory, and distribution.
• Strong knowledge of trade  terms, letters of credit, customs clearance, and cargo insurance.
• Advanced analytical skills  with SAP, Excel, Power BI, and dashboards.
• Strong stakeholder management,  negotiation, and communication skills.
• Experience in governance,  audit readiness, and SOP development.
• Proven leadership capability,  including coaching, delegation, and succession planning.

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Job Responsibilities



Strategic Supply Chain Leadership & Governance

• Develop and implement regional supply chain strategies aligned with organizational priorities.
• Lead annual planning, budgeting, risk assessment, and capacity planning.
• Serve as the main link between teams, Finance, Global Supply Chain, and leadership.
• Drive governance through SOPs, RACI matrices, documented processes, and structured escalation.
• Identify risks and implement contingency planning for stock-outs, overstock, vendor delays, logistics disruptions, and audit-sensitive issues.

S&OP, Demand Planning & Supply Review

• Coordinate monthly S&OP Demand and Supply reviews, consolidating forecasts, sales updates, and supply constraints.
• Evaluate demand quality, forecast accuracy, stock cover, replenishment requirements, and service risks.
• Present risks, scenarios, and recommendations for leadership decision-making.
• Evaluate forecast accuracy,  stock cover, replenishment requirements, and service risks.
• Metrics: Forecast Accuracy, OTIF, Demand-Supply Alignment.

 
Supply Planning, Replenishment & Inventory Health

• Monitor inventory positions by warehouse, program and SKU.
• Recommend replenishment quantities, buffer stock levels, and redistribution actions.
• Prepare replenishment plans based on demand forecasts, inventory levels, lead times, and budgets.
• Lead ageing inventory reviews, slow-moving stock analysis, and obsolescence risk mitigation.
• Execute operational buying processes including purchase orders, vendor coordination, and goods receipt.
• Collaborating with Global Procurement Leads to align sourcing strategies with global  objectives.
• Monitor supplier performance, lead times, landed costs, and responsiveness.
• Metrics: Inventory Turns,  Stock Ageing, Working Capital Impact, Supplier Performance, Cost Savings,

 
International Logistics & 3PL management

• Manage international shipments by air, sea, and land, including customs clearance and freight partner      coordination.
• Review shipping documents  (letters of credit, invoices, packing lists, certificates of origin, insurance).
• Ensure timely endorsement, clearance, and delivery of imported goods.
• Set standards and expectations with 3PL partners on receiving, storage, dispatch, and reporting.
• Review  warehouse and 3PL, wherever applicable, performance and manage persistent  3PL underperformance and support transition planning.
• Metrics: Logistics Cost  Efficiency, Transit Time Reliability, delivery lead times, 3PL Service quality Levels.

Order Management, Customer Fulfilment & Distribution

• Coordinate order-to-delivery flow from proforma invoice support to POD follow-up and invoicing.
• Validate customer order requirements, product availability, and timelines.
• Track open orders, delivery delays, remittance visibility, and customer escalations.
• Lead regional teams with clear accountability and performance oversight.
• Metrics: Customer  Satisfaction, OTIF, Order Fulfillment Rate.

 
Warehouse & Inventory Management

• Ensure accurate receipt,  inspection, storage, issuance, transfer, and recording of inventory.
• Establish appropriate minimum, maximum, safety-stock, and reorder levels.
• Lead periodic cycle counts and reconciliations, ensuring timely variance closure.
• Ensure warehouses comply with  safety, security, and quality standards.
• Metrics: Inventory Accuracy, Stock Cover, Variance Closure.

 
Audit, Compliance & Risk Management

• Maintain audit-ready records for procurement, inventory, shipping, sales orders, invoices, distribution and 3PL documentation.
• Coordinate with respective stakeholders  to ensure compliance with organizational policies, donor requirements, applicable laws and operational facts.
• Document  SOPs, RACI matrices, and control points to strengthen governance.
• Identify supply chain risks  and implement business continuity and risk-mitigation measures.
• Promote ethical procurement practices and ensure transparency.
• Metrics: SOP Adherence, Audit Response Accuracy, Risk Mitigation Effectiveness.

Data, Analytics Continuous Improvement & Reporting

• Develop dashboards and reports  covering inventory, forecast accuracy, OTIF, procurement status, and risks.
• Use SAP, Excel, Power BI and other digital evolutions to generate insights for leadership decisions.
• Prepare monthly updates, KPI dashboards, and executive summaries.
• Lead  process improvement projects to streamline procurement, inventory controls, and reporting cadence.
• Develop mitigation plans, escalation pathways, and contingency options.
• Metrics: Data Quality, Reporting Timeliness, Insight Accuracy and Process Efficiency Gains.

 
Team Leadership & Capability Building

• Lead, coach, and support  supply chain team members across Planning, order management, and warehouse operations.
• Clarify responsibilities, assign owners, and build backup coverage for critical activities.
• Develop team capability through skill matrices, SOP training, and succession planning.
• Metrics: Role Clarity, Delegation Effectiveness, Continuity Readiness.
  
  

Job Benefits



COMPENSATION
 

• Based on experience and qualification.
• We offer comprehensive benefits, including 2 festival bonuses, health insurance and mobile allowance.
• Expenses related to work travel covered.

 

TO APPLY
 

• We want to know more than just what you have done. We want to know who you are. What are the passions and talents that draw you to this role?
• Please submit an application, including a thoughtful cover letter and your CV/résumé. Please briefly describe each company or organization in your CV/résumé.
• Please note, only candidates to be interviewed will be contacted.
• Evaluation of qualified candidates may include an assessment exercise, which will be followed by a competency-based interview. 
• We are an equal opportunity employer and strongly encourage applications from female candidates. Women will be given preference in line with our commitment to gender equity.
  

At VisionSpring, diversity, equity, and inclusion are directly aligned with our core value to advance equity. Our mission is predicated on removing a fundamental barrier to full economic and social participation—uncorrected blurry vision. The values that underpin our mission energize our commitment to a diverse and inclusive team. A diverse team also allows VisionSpring to approach problems with nuance and develops unique insights that drive an outsized positive impact in the world. We actively recruit, develop, and retain talented people from diverse backgrounds and support everyone in being exactly who they are. VisionSpring is an equal opportunity employer and welcomes people from all experiences, abilities, and perspectives to apply.