Manager/Senior Manager-Special Asset Management

The position is responsible for effective and fruitful Relationship Management with the clients of the SAM, work on reducing Non-Performing Loan (NPL) and deal with write off accounts.

Department: Special Asset Management (SAM)

People Management and Effective Communication:

• Managing existing SAM clients for reducing the NPL ration and maintain regular negotiation.
• Staying round-the-clock contact with existing SAM clients in regard of any policy changes, NPL recovery, restructure/rescheduling to reduce the NPL rate of the company, ensuring smooth service and handling critical cases for recovery.
• Identify key areas for overall NPL recovery and maintain effective communication between management and SAM client.

Review and Monitoring of Critical Accounts & Write-off Client:

• Makes effective negotiation with write-off clients. Also visit & calls to write – off clients to ensure write-off recovery.
• Ensuring detail review, timely collection and monitoring respective critical accounts specially write – off clients with target amount and deadline.

Forecasting future NPL summary & Legal Compliance:

• By Analyzing each source of information, forecast the future NPL summary.
• Communicating with assigned lawyers in respect of proper documentation regarding accounts under Litigation/Legal Action and accordingly representing in the court on behalf of IPDC.
• Maintain Recovery Strategy, task allocation, prepare memo
• Prepare recovery strategies to achieve the recovery target
• Allocate strategic task among the department member
• Motivate team members to achieve recovery target
• Prepare settlement, write-off, reschedule, restructure and others important memo for management and EC Client Visit for overdue Issue.
• Maintain good rapport and communication with overdue clients
• Visit overdue client premises for recovery purpose
• Alert client to pay off overdue/full outstanding amount to avoid further legal actions.

Observation & Investigation-

• Keep SAM client under regular inquiry for alternative source of fund
• Identify the reasons behind the overdue and take necessary recovery action according to the reason.
• Keep regular investigation to SAM client to find out weak points of client for overdue recovery.
• Regular inquiry for keeping trace SAM client’s current premises.
• Doing proper investigation for tracing out absconded client.
• Observation & Investigation-
• Keep SAM client under regular inquiry for alternative source of fund
• Identify the reasons behind the overdue and take necessary recovery action according to the reason.
• Keep regular investigation to SAM client to find out weak points of client for overdue recovery.
• Regular inquiry for keeping trace SAM client’s current premises.
• Doing proper investigation for tracing out absconded client.
• Collection, Account Settlement, Restructure & Reschedule -Try to find out a complete solution for settlement or overdue recovery
• Ensure overdue payment from SAM client
• Ensure account full settlement
• Negotiate for rescheduling/restructuring to maximize organisation profit

Team Work

• Maintain good communications with branches and other related department like operation, legal, CRM etc.
• Communicate between external and internal stakeholders to ensure smooth work process.
• Perform group visit if required.

Education & Experience Requirement

• Bachelor of Business Administration (BBA)
• 6 to 12 years
• The applicants should have experience in the following business area(s): Banks