Manager or Senior Manager, SME Business, Operation, Axentec PLC ‘a fully owned subsidiary of Robi Axiata PLC’. (Ref. February 24, 2026)
Robi Axiata PLC.
Not disclosed
Full Time (On-site)
5-7 years
1 position
Bangladesh
Job Description
About Us
Axentec PLC. is a dynamic and forward-thinking organization leading the way in transforming businesses into cutting-edge, technology-driven enterprises. With a strong emphasis on innovation, customer experience, and operational excellence, we are dedicated to delivering impactful enterprise solutions that empower organizations to thrive in a digital-first world.
Join a Workplace That Values You
At Axentec, we nurture talent and foster a culture of inclusivity, innovation, and excellence. Guided by our core values ‘Obsession for Customers, Courage for Change, and Passion for Collaboration’ we empower employees to grow and thrive in a dynamic work environment. With comprehensive benefits, professional development programs, and a supportive culture, Axentec is more than a workplace where you could flourish your career.
Position Overview
We seek a proactive and client-focused SME Business Manager to drive account management, revenue growth, and customer satisfaction within the SME sector. If you have a knack for solution-based selling, a collaborative mindset, and experience in ICT, we invite you to join our team.
Key Responsibilities
Account Management:
Bachelor’s degree in Business Administration, Marketing, ICT, or a related field.
Experience Requirement
Minimum 5-7 years of experience in SME Sales, IT Company Sales, or B2B sales, preferably with ICT or technical products exposure.
Skills
Axentec PLC. is committed to workforce diversity, and welcomes applications from individuals of all backgrounds, genders, and ethnicities. All applications will be treated equally without discrimination.
Application Process
If you are passionate about working for a winning team and possess the required skills, we invite you to apply. Please submit your resume by clicking the Apply tab below.
Axentec PLC. is a dynamic and forward-thinking organization leading the way in transforming businesses into cutting-edge, technology-driven enterprises. With a strong emphasis on innovation, customer experience, and operational excellence, we are dedicated to delivering impactful enterprise solutions that empower organizations to thrive in a digital-first world.
Join a Workplace That Values You
At Axentec, we nurture talent and foster a culture of inclusivity, innovation, and excellence. Guided by our core values ‘Obsession for Customers, Courage for Change, and Passion for Collaboration’ we empower employees to grow and thrive in a dynamic work environment. With comprehensive benefits, professional development programs, and a supportive culture, Axentec is more than a workplace where you could flourish your career.
Position Overview
We seek a proactive and client-focused SME Business Manager to drive account management, revenue growth, and customer satisfaction within the SME sector. If you have a knack for solution-based selling, a collaborative mindset, and experience in ICT, we invite you to join our team.
Key Responsibilities
Account Management:
- Drive growth within the SME account portfolio through effective management of connectivity and ICT offerings.
- Establish trusted partnerships with decision-makers to strengthen loyalty and customer satisfaction.
- Secure new SME business opportunities to meet and surpass revenue targets.
- Develop solution-oriented proposals that align connectivity and ICT capabilities with client objectives.
- Lead solution-based discussions to diagnose client requirements and recommend value-driven connectivity and ICT offerings.
- Coordinate with cross-functional teams to ensure seamless solution design and deployment.
- Monitor market trends, customer patterns, and competitor movements to uncover growth opportunities.
- Support the development and execution of sales strategies to increase SME market share.
- Engage partners and key stakeholders to optimize product positioning and customer experience.
- Drive cross-functional collaboration to successfully launch and commercialize new products within the SME segment.
- Facilitate prompt resolution of customer queries and escalations in coordination with support teams.
- Serve as the primary point of contact for SME clients on all connectivity and ICT solution matters.
- Utilize ICT expertise to drive upselling and cross-selling of IoT and related solutions.
- Monitor technology trends and proactively align innovative solutions with client business objectives.
- Track and report sales performance, pipeline, and forecasts as required.
- Use data insights to refine strategies and identify areas for improvement.
- Drive SME engagement through targeted events, workshops, and promotional campaigns.
- Promote Axentec’s presence and influence through active participation in industry forums and networks.
Bachelor’s degree in Business Administration, Marketing, ICT, or a related field.
Experience Requirement
Minimum 5-7 years of experience in SME Sales, IT Company Sales, or B2B sales, preferably with ICT or technical products exposure.
Skills
- Excellent communication, presentation, and negotiation skills
- Understanding ICT solutions, IoT, and connectivity products is a strong advantage.
- Strong interpersonal skills with a customer-centric approach
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, etc.).
- Experience using CRM tools for pipeline management and reporting.
Axentec PLC. is committed to workforce diversity, and welcomes applications from individuals of all backgrounds, genders, and ethnicities. All applications will be treated equally without discrimination.
Application Process
If you are passionate about working for a winning team and possess the required skills, we invite you to apply. Please submit your resume by clicking the Apply tab below.
Requirements
About Us
Axentec PLC. is a dynamic and forward-thinking organization leading the way in transforming businesses into cutting-edge, technology-driven enterprises. With a strong emphasis on innovation, customer experience, and operational excellence, we are dedicated to delivering impactful enterprise solutions that empower organizations to thrive in a digital-first world.
About Company
Robi Axiata PLC.
Robi Axiata PLC. (Robi) is a subsidiary company of the Asian telecom giant, Axiata Group Berhad, based in Malaysia. The other shareholder in the entity is Bharti Airtel International (Singapore) Pte Ltd.
Robi is the second largest mobile network operator in Bangladesh with 46.88 Mn subscribers as of end of December 2018. The company commenced operation in 1997 as Telekom Malaysia International (Bangladesh) with the brand name ‘Aktel’. In 2010, it was rebranded as ‘Robi’ and the company changed its name to Robi Axiata Limited.
Following the merger with Airtel Bangladesh, the merged company, Robi Axiata Limited (Robi) started its commercial operation on 16 November 2016. As of now, this is the biggest ever merger of the country and first ever merger in the mobile telecom sector of Bangladesh.
Robi was the first operator to introduce GPRS and 3.5G services in the country. It is the first company to launch 4.5G service in all the 64 districts of the country. In fact, this landmark milestone was achieved on the first day of the commercial launch of the service by Robi on 20 February 2018. By the end of 2018, Robi created the largest 4.5G network of the country with nearly 7,400 sites covering 99 per cent of the thanas of the country.
Robi also proudly claims to have the widest international roaming coverage with 398 operators across 182 countries with widest 4G roaming footprint in 29 countries with 40 operators.
The company has introduced many first of its kind digital services in the country and has been the pioneer for paving the way in taking mobile financial services to the under-served communities in the rural and semi-urban areas. It is the only mobile operator to have successfully conducted the trial run of 5G and Voice over LTE technology on its 4.5G network.
More: https://www.robi.com.bd/en/corporate/company-profile
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Job Information
Robi Axiata PLC.
Tejgaon
20
Active Jobs
About Company
Robi Axiata PLC. (Robi) is a subsidiary company of the Asian telecom giant, Axiata Group Berhad, based in Malaysia. The other shareholder in the entity is Bharti Airtel International (Singapore) Pte Ltd.
Robi is the second largest mobile network operator in Bangladesh with 46.88 Mn subscribers as of end of December 2018. The company commenced operation in 1997 as Telekom Malaysia International (Bangladesh) with the brand name ‘Aktel’. In 2010, it was rebranded as ‘Robi’ and the company changed its name to Robi Axiata Limited.
Following the merger with Airtel Bangladesh, the merged company, Robi Axiata Limited (Robi) started its commercial operation on 16 November 2016. As of now, this is the biggest ever merger of the country and first ever merger in the mobile telecom sector of Bangladesh.
Robi was the first operator to introduce GPRS and 3.5G services in the country. It is the first company to launch 4.5G service in all the 64 districts of the country. In fact, this landmark milestone was achieved on the first day of the commercial launch of the service by Robi on 20 February 2018. By the end of 2018, Robi created the largest 4.5G network of the country with nearly 7,400 sites covering 99 per cent of the thanas of the country.
Robi also proudly claims to have the widest international roaming coverage with 398 operators across 182 countries with widest 4G roaming footprint in 29 countries with 40 operators.
The company has introduced many first of its kind digital services in the country and has been the pioneer for paving the way in taking mobile financial services to the under-served communities in the rural and semi-urban areas. It is the only mobile operator to have successfully conducted the trial run of 5G and Voice over LTE technology on its 4.5G network.
More: https://www.robi.com.bd/en/corporate/company-profile