About Us
Axentec PLC. is a dynamic and forward-thinking organization leading the way in transforming businesses into cutting-edge, technology-driven enterprises. With a strong emphasis on innovation, customer experience, and operational excellence, we are dedicated to delivering impactful enterprise solutions that empower organizations to thrive in a digital-first world.
Position Overview
We seek a proactive and client-focused SME Business Manager to drive account management, revenue growth, and customer satisfaction within the SME sector. If you have a knack for solution-based selling, a collaborative mindset, and experience in ICT, we invite you to join our team.
Key Responsibilities
Account Management:
- Drive growth within the SME account portfolio through effective management of connectivity and ICT offerings.
- Establish trusted partnerships with decisionmakers to strengthen loyalty and customer satisfaction.
Business Development
- Secure new SME business opportunities to meet and surpass revenue targets.
- Develop solution-oriented proposals that align connectivity and ICT capabilities with client objectives.
Solution Selling
- Lead solution-based discussions to diagnose client requirements and recommend value-driven connectivity and ICT offerings.
- Coordinate with cross-functional teams to ensure seamless solution design and deployment.
Market Insights And Strategic Planning
- Monitor market trends, customer patterns, and competitor movements to uncover growth opportunities.
- Support the development and execution of sales strategies to increase SME market share.
Collaboration With Partners
- Engage partners and key stakeholders to optimize product positioning and customer experience.
- Drive cross-functional collaboration to successfully launch and commercialize new products within the SME segment.
Customer Support And Escalation Management
- Facilitate prompt resolution of customer queries and escalations in coordination with support teams.
- Serve as the primary point of contact for SME clients on all connectivity and ICT solution matters.
ICT And Connectivity Focus
- Utilize ICT expertise to drive upselling and cross-selling of IoT and related solutions.
- Monitor technology trends and proactively align innovative solutions with client business objectives.
Reporting And Data Analytics
- Track and report sales performance, pipeline, and forecasts as required.
- Use data insights to refine strategies and identify areas for improvement.
Networking And Client Engagement
- Drive SME engagement through targeted events, workshops, and promotional campaigns.
- Promote Axentec’s presence and influence through active participation in industry forums and networks.
Education Qualification
Bachelor’s degree in Business Administration, Marketing, ICT, or a related field.
Experience Requirement
SME Sales, IT Company Sales, or B2B sales, preferably with ICT or technical products exposure.
Skills
- Communication, presentation, and negotiation skills
- Understanding ICT solutions, IoT, and connectivity products is a strong advantage.
- Interpersonal skills with a customer-centric approach
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, etc.).
- Experience using CRM tools for pipeline management and reporting.
Join a Workplace That Values You
At Axentec, we celebrate diversity, inclusion, and the unique perspectives that our employees bring. Here, you’ll find a workplace that prioritizes growth, well-being, and collaboration, offering a supportive and dynamic environment for innovation to thrive. Guided by our core values—Obsession for Customers, Courage for Change, and Passion for Collaboration—we’re committed to fostering a culture where every employee feels valued and empowered. Axentec offers a competitive salary, a comprehensive benefits package, and ample opportunities for professional advancement, making it not just a place to work, but a place to excel and succeed.
Application Process
If you are passionate about working for a winning team and possess the required skills, we invite you to apply. Please submit your resume by clicking the Apply tab below.