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Manager/ Assistant Manager/ Supervisor

X-group Chain Restaurant & Hospitality Management
Not disclosed
Full Time (On-site)
Mid-Senior level
1 position
Dhaka, Dhaka, Bangladesh

Job Description

New Restaurant Outlets – Dhanmondi Area, Dhaka


We are going to open several new restaurant outlets in the Dhanmondi area, Dhaka. To strengthen our Branch Operations Team, we are inviting applications from experienced, energetic and service-oriented professionals for the following positions:

Position: Manager/ Assistant Manager/ Supervisor – Branch Operations

Department: Branch Operations

Work Location: Dhanmondi, Dhaka


Preferred Experience & Qualifications

• Relevant experience in restaurant, hospitality, or food & beverage operations is preferred.

• Experience in convention centre, banquet, event, catering, or related operations will be considered an added advantage.

• Candidates should have practical experience in day-to-day branch/outlet operations, customer service and team supervision.

• Strong leadership, communication, problem-solving and team-management skills.

• Ability to manage staff scheduling, attendance, service quality, customer complaints and operational discipline.

• Ability to work under pressure in a fast-paced restaurant/hospitality environment.

• Computer literacy and basic knowledge of MS Office/restaurant POS or operational systems will be an advantage.

• Candidates with relevant academic qualifications and proven operational experience are encouraged to apply.

 

Key Responsibilities

• Ensure smooth and efficient day-to-day operation of the assigned outlet.

• Lead, supervise and coordinate the branch team to maintain service and operational standards.

• Ensure customer satisfaction, food/service quality, cleanliness and discipline.

• Monitor manpower deployment, attendance, shift scheduling and daily operational requirements.

• Handle customer feedback and complaints professionally and ensure timely resolution.

• Coordinate with Kitchen, Service, Accounts, HR & Admin, Procurement and other relevant departments.

• Ensure compliance with company policies, food safety, hygiene, security and operational procedures.

 

What We Offer

• Competitive salary based on experience and suitability.

• Opportunity to work with a growing restaurant and hospitality organization.

• Career growth and professional development opportunities.

• A professional and performance-oriented work environment.

How to Apply

Interested and suitable candidates are requested to send their updated CV to: [email protected]

Email Subject: Application for [Position Name] – Branch Operations

Application Deadline: 30 September 2026

Only shortlisted candidates will be contacted for an interview.

  • Join us and be a part of our new restaurant expansion journey!

Requirements

New Restaurant Outlets – Dhanmondi Area, Dhaka We are going to open several new restaurant outlets in the Dhanmondi area, Dhaka. To strengthen our Branch Operations Team, we are inviting applications from experienced, energetic and service-oriented professionals for the following positions: Position: Manager/ Assistant Manager/ Supervisor – Branch Operations Department: Branch Operations Work Location: Dhanmondi, Dhaka Preferred Experience & Qualifications • Relevant experience in restaurant, hospitality, or food & beverage operations is preferred. • Experience in convention centre, banquet, event, catering, or related operations will be considered an added advantage.

About Company

X-group Chain Restaurant & Hospitality Management

Established in 1992, X-group Chain Restaurant & Hospitality Management has grown into one of Bangladesh's leading restaurant and hospitality organizations, recognized for its commitment to exceptional dining experiences, quality service, and operational excellence. Over more than three decades, the company has earned the trust of customers through continuous innovation, authentic cuisine, modern hospitality practices, and a strong focus on customer satisfaction. X-group operates a diverse portfolio of renowned restaurant brands, including Xian Chinese Restaurant, Xenial Chinese Restaurant, Xiamen Restaurant, Golden Chimney Restaurant, Xindian Restaurant, Xinxian Restaurant, Four Seasons Restaurant, and Chung Wah Restaurant, strategically located across Dhaka. Beyond restaurant operations, the company manages premium event and convention venues, including Shimanto Convention Centre and Zam Zam Convention Hall, while also contributing to the hospitality industry through the Xinxian Hospitality Training Institute (XHTI). X-group is also entrusted with the operation and management of the prestigious Bangladesh China Friendship Conference Centre (BCFCC). Driven by a customer-centric philosophy, X-group is committed to delivering high-quality food, outstanding hospitality, and memorable experiences through professionally managed operations, experienced culinary teams, and modern business practices. The organization continuously invests in human resource development, food safety, technology, and service innovation to maintain the highest standards across all business units. With a workforce of more than 1,300 dedicated employees, X-group has established itself as a trusted name in Bangladesh's restaurant and hospitality industry. Its integrated approach to restaurant management, event services, hospitality training, and operational excellence has positioned the company as a preferred choice for individual guests, corporate clients, government organizations, and internat

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Job Information

Posted 6 days ago
Job ID 4470253389
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X-group Chain Restaurant & Hospitality Management

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About Company

Established in 1992, X-group Chain Restaurant & Hospitality Management has grown into one of Bangladesh's leading restaurant and hospitality organizations, recognized for its commitment to exceptional dining experiences, quality service, and operational excellence. Over more than three decades, the company has earned the trust of customers through continuous innovation, authentic cuisine, modern hospitality practices, and a strong focus on customer satisfaction. X-group operates a diverse portfolio of renowned restaurant brands, including Xian Chinese Restaurant, Xenial Chinese Restaurant, Xiamen Restaurant, Golden Chimney Restaurant, Xindian Restaurant, Xinxian Restaurant, Four Seasons Restaurant, and Chung Wah Restaurant, strategically located across Dhaka. Beyond restaurant operations, the company manages premium event and convention venues, including Shimanto Convention Centre and Zam Zam Convention Hall, while also contributing to the hospitality industry through the Xinxian Hospitality Training Institute (XHTI). X-group is also entrusted with the operation and management of the prestigious Bangladesh China Friendship Conference Centre (BCFCC). Driven by a customer-centric philosophy, X-group is committed to delivering high-quality food, outstanding hospitality, and memorable experiences through professionally managed operations, experienced culinary teams, and modern business practices. The organization continuously invests in human resource development, food safety, technology, and service innovation to maintain the highest standards across all business units. With a workforce of more than 1,300 dedicated employees, X-group has established itself as a trusted name in Bangladesh's restaurant and hospitality industry. Its integrated approach to restaurant management, event services, hospitality training, and operational excellence has positioned the company as a preferred choice for individual guests, corporate clients, government organizations, and internat