Zenov BPO logo

Manager- Air & Ocean Operations

Zenov BPO
Not disclosed
Full Time (On-site)
entry
1 position
Gulshan, Dhaka, Bangladesh

Job Description

Are you an experienced logistics professional with expertise in Air & Ocean Freight Operations? Join our growing team and lead operations for USA-based clients in a dynamic and fast-paced environment.

πŸ“ Location: Navana HR Tower, Tejgaon Link Road, Dhaka-1212

🏒 Workplace: Work from Office

πŸ•’ Working Hours: 2:00 AM PT to 12:00 PM PT (Approximately 3:00 PM to 1:00 AM Bangladesh Time during Pacific Daylight Time)

Key Responsibilities

βœ… Manage and oversee Air & Ocean freight operations for international clients

βœ… Coordinate import and export transportation activities

βœ… Prepare and review shipping documentation, including Invoices, Bills of Lading, Shipping Labels, Customs Forms, and Export Documents

βœ… Monitor shipment status, delivery timelines, and operational costs

βœ… Develop and maintain Excel reports, Pivot Tables, Graphs, and Dashboards for operational analysis

βœ… Analyze performance metrics and implement process improvements to enhance efficiency

βœ… Ensure quality control and minimize shipping errors and discrepancies

βœ… Lead and support a team to achieve operational excellence

βœ… Act as a key point of contact for overseas clients

Requirements

πŸŽ“ Bachelor's Degree from a reputed university

πŸ’Ό Experience

  • Minimum 5 years of relevant experience
  • Prior experience in Air/Sea Freight Forwarding will be highly preferred
  • Experience in Shipping, Logistics, Freight Forwarding, Supply Chain, BPO, or Operations Management is an advantage
Skills & Competencies

βœ” Strong leadership and team management skills

βœ” Excellent communication and presentation abilities

βœ” Advanced proficiency in Microsoft Excel and MS Office Suite

βœ” Analytical and problem-solving mindset

βœ” Results-driven and target-oriented approach

βœ” Ability to work in a shift-based environment

Compensation & Benefits

πŸ’° Salary: Negotiable

🎯 Performance Bonus

πŸŽ‰ Festival Bonus

🏦 Provident Fund

πŸ“ˆ Yearly Salary Review

πŸ– 2 Weekly Holidays

🚐 Transport Facility

🍽 Office Lunch/Dinner (Where Applicable)

🌐 Internet Bill Allowance

πŸ₯ Medical Facilities & Life Insurance

πŸŒ™ Night Shift Allowance (Where Applicable)

πŸ“© Apply Now: Send your updated CV to [email protected]

About Company

Zenov BPO

Zenov BPO delivers specialized business process outsourcing solutions for companies in logistics, trucking, real estate, plumbing, insurance, and other service-driven industries. We provide end-to-end staffing support across operations, sales, custome...

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Job Information

Posted 1 month ago
Job ID 4454111294
Zenov BPO logo

Zenov BPO

New York

9
Active Jobs

About Company

Zenov BPO delivers specialized business process outsourcing solutions for companies in logistics, trucking, real estate, plumbing, insurance, and other service-driven industries. We provide end-to-end staffing support across operations, sales, custome...
Team Size 116 employees