Key Account Manager

Role Description



This is a full-time, remote role for a Key Account Manager (Technical Marketplace Bidder).

Design Monks is looking for a Key Account Manager who knows how to turn marketplace opportunities into real business.

If you can turn proposals into deals and conversations into long-term clients, we want you on our team.

𝐖𝐡𝐚𝐭 𝐰𝐞’𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫:

- 2+ years of hands-on experience in marketplace bidding/lead generation.

- Proven experience with Upwork bidding is mandatory.

- Strong technical knowledge and ability to understand project requirements.

- Proven track record of generating $5K+ monthly revenue from marketplaces.

- Excellent English communication skills, written and verbal.

- Strong understanding of Upwork algorithms, bidding strategies, and client psychology.

- Ability to research opportunities and identify high-potential leads.

- Strong proposal-writing skills with a track record of converting bids into projects.

- Strong knowledge of AI tools and AI-driven workflows for lead research, proposal personalization, market analysis, and sales efficiency.

- Understanding of how AI is changing client demands, project requirements, and marketplace competition.

- Basic understanding of UI/UX, web/app design, logo, and branding is a plus.

- Comfortable discussing technical requirements with potential clients..

𝐖𝐡𝐚𝐭 𝐲𝐨𝐮’𝐥𝐥 𝐝𝐨:

- Identify and apply to relevant work daily on Upwork

- Research projects, clients, requirements, competitors, and market trends before bidding

- Write high-converting, personalized proposals tailored to each opportunity

- Lead initial client communication, discussions, and meetings

- Maintain and continuously optimize the Upwork profile, portfolio, and service/gig listings

- Regularly update and refine portfolio projects based on market demand, target client segments, and high-demand services

- Research relevant keywords, competitor strategies, market trends, and emerging service demands to identify new business opportunities

- Maintain a consistent and strategic bidding approach based on target industries, services, and client quality

- Track proposals, responses, follow-ups, and conversion rates to continuously improve bidding performance

- Manage all marketplace communications during working hours

- Build and maintain a strong pipeline of qualified opportunities

- Work closely with the design/business team to understand project requirements and prepare accurate, compelling pitches.

𝐖𝐡𝐚𝐭 𝐲𝐨𝐮’𝐥𝐥 𝐠𝐞𝐭:

• Commission on successful conversions
• Weekly 6 days (Mon - Sat): 10 PM - 7 AM (Night Shift)
• Annual leaves
• Medical allowance, festival bonus,
• Friendly, remote, and growth-focused work environment
• Emergency loan facility

Location: 100% Remote

Salary: BDT 40K–60K

Company Description

Design Monks LLC is a leading UI/UX and web design agency specializing in creating high-impact digital experiences for brands across various industries. With a skilled team of over 30+ designers and developers, we deliver intuitive, user-centered, and conversion-focused designs that drive business growth. We've collaborated with globally recognized names like Telenor, Axiata, Viber, and more to craft visually stunning and high-performance websites, SaaS platforms, and applications. Our process combines UX research, strategy, and precision execution to deliver design solutions tailored for exceptional usability, retention, and conversions. Offering both project-based and retainer models, we are the preferred design partner for startups, entrepreneurs, and enterprises worldwide.