Junior Customer Support Representative
nextjobz
Not disclosed
Full Time (On-site)
Not Applicable
1 position
Dhaka, Dhaka, Bangladesh
Job Description
Company Name: PalmPay Limited
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202662075
Job Description
As a Customer Support Representative at PalmPay Limited, you will work closely with the sales managers to drive our sales efforts and ensure operational efficiency. Your role will involve a blend of sales and operational responsibilities to support our growth objectives.
Key Responsibilities
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202662075
Job Description
As a Customer Support Representative at PalmPay Limited, you will work closely with the sales managers to drive our sales efforts and ensure operational efficiency. Your role will involve a blend of sales and operational responsibilities to support our growth objectives.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Provide accurate product/service information and resolve customer issues efficiently.
- Assist the Business Development team in client onboarding, documentation, and follow-ups.
- Maintain detailed records of customer interactions using CRM tools.
- Coordinate with internal departments (sales, tech, operations) to resolve client queries.
- Support sales campaigns by preparing proposals, quotations, and presentations when needed.
- Track and report client feedback, pain points, and areas for improvement.
- Ensure high levels of client satisfaction and contribute to long-term relationship building.
- Experience: 0-2 years
- Education:
- Skills: sales support, customer service skills, sales support tools, telesales, customer support, front office support, customer service, call center operations, sales operations
Requirements
Company Name: PalmPay Limited
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202662075
Job Description
As a Customer Support Representative at PalmPay Limited, you will work closely with the sales managers to drive our sales efforts and ensure operational efficiency. Your role will involve a blend of sales and operational responsibilities to support our growth objectives.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
About Company
nextjobz
Nextjobz is a career platform powered by Akij Resource, designed to bridge the gap between talent and opportunity.
This job post was sourced from LinkedIn Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.
Actions
Job Information
nextjobz
Dhaka
4544
Active Jobs
About Company
Nextjobz is a career platform powered by Akij Resource, designed to bridge the gap between talent and opportunity.