Inside Sales Manager

Role Purpose:

The Inside Sales Manager will be responsible for driving revenue growth for the Responsible Sourcing (RS) division across Bangladesh by managing inbound and outbound sales activities, developing client relationships, and leading inside sales initiatives. This role will focus on converting leads into business, managing key accounts remotely, and supporting field sales efforts where required.

Key Responsibilities:

1. Revenue Generation & Sales Execution

• Achieve assigned sales targets for RS services (SEDEX, BSCI, WRAP, SLCP, HIGG, CTPAT, Disney CoC, etc.).
• Manage the full sales cycle: lead qualification, proposal submission, negotiation, and closure.
• Drive inbound lead conversion and proactively generate new opportunities through outbound outreach.

2. Territory Management (North India)

• Build and grow a strong client base in Bangladesh.
• Identify and target key industries such as textiles, apparel, manufacturing, retail supply chains, and exporters.
• Maintain a structured pipeline with visibility on deals, forecasts, and risks.

3. Client Relationship Management

• Develop long-term relationships with clients, ensuring repeat business and renewals.
• Act as a trusted advisor on Responsible Sourcing compliance requirements.
• Handle customer queries, quotations, and commercial negotiations effectively.

4. Lead Management & CRM Discipline

• Maintain accurate records in CRM (Salesforce or equivalent).
• Track all leads, opportunities, and client interactions systematically.
• Generate regular sales reports, forecasts, and pipeline updates.

5. Collaboration & Internal Coordination

• Work closely with operations, audit delivery teams, and scheduling to ensure seamless service delivery.
• Coordinate with marketing for campaigns, webinars, and lead generation initiatives.
• Support cross-selling of other services within the organization.

6. Market Intelligence

• Monitor competitor activities, pricing trends, and market demand in the RS domain.
• Provide feedback to management for strategy improvement.

Skills & Competencies:

• Strong sales and negotiation skills
• Excellent communication and presentation abilities
• High level of customer orientation
• Ability to work independently and manage remote sales
• Strong analytical and pipeline management skills
• Proficiency in CRM tools and MS Office

Behavioral Attributes:

• Target-driven and self-motivated
• Resilient and proactive approach
• Strong time management and prioritization
• Collaborative mindset

Who is LRQA?

LRQA is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth.

Operating in over 50 countries with a team of 2,500+ professionals, we support more than 60,000 clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future.

What We Offer:

Join a global team where your expertise is valued and your development is supported. We offer a collaborative work environment, opportunities for professional growth, flexible working arrangements where applicable, a competitive salary aligned with the market, and a comprehensive benefits package.

Pre-Employment Checks

If you are successful in securing a role with us, we may carry out pre-employment checks, as permitted by local law, including verification of identity, right to work, employment history, education, and criminal records where applicable.

These checks are conducted by our trusted screening partner, Cfirst, in compliance with applicable data protection laws. Any personal data collected will be used solely for recruitment purposes, stored securely, and retained only as required.

For questions about the screening process, contact [email protected] , For queries regarding your personal data, contact [email protected]