Information Technology Technical Support

Company Description Sandhani Life Insurance Company Limited, established in 1990, is a leading life insurance provider in Bangladesh. The company is publicly listed on both the Dhaka Stock Exchange and the Chittagong Stock Exchange, reflecting its stability and strong market presence. Sandhani Life Insurance focuses on delivering reliable life insurance products and services to a diverse customer base. The organization values professionalism, integrity, and long-term growth for both its clients and team members.

Role Description This is a full-time, on-site Information Technology Technical Support role based in Dhaka, Bangladesh. The role involves providing day-to-day technical support to internal users, including diagnosing and resolving hardware, software, and network issues. Responsibilities include responding to support tickets, installing and configuring systems, maintaining IT equipment, and ensuring minimal downtime for business operations. The individual will document issues and solutions, escalate complex problems when necessary, and assist with small IT projects and system upgrades. Collaboration with other departments to understand their technical needs and deliver clear, user-friendly guidance is also a key part of this role.

Qualifications: Polytechnic / IT / ICT / CSE / ECE (Recommended)

Key Requirements:

🔹 PC, Printer & Hardware troubleshooting

🔹 IP & Basic Networking + UTP Cable Crimping

🔹 Basic CCTV & IP Telephony knowledge

🔹 Good communication & teamwork skills

• 🔹 Responsible, proactive & willing to learn