Human Resources Manager

Company Description Travelen is a comprehensive travel solutions provider offering national and international services designed to make every journey simple, smooth, and convenient. The company manages the full travel lifecycle, including visa processing, flight ticketing, hotel bookings, guided tours, and customized travel packages. Travelen also supports travelers with airport and ground transportation, tour guiding, and ongoing travel assistance. In addition, the team provides student counseling and overseas education guidance, helping individuals plan study journeys abroad. With a focus on personalized service, Travelen supports leisure, business, educational, and exploratory travel from initial planning to arrival and beyond.

Role Description The Human Resources Manager is a full-time, on-site position based in Dhaka, Bangladesh, responsible for overseeing HR operations and supporting a growing travel services team. This role includes managing the end-to-end recruitment process, onboarding new team members, and coordinating training and development initiatives. The HR Manager will administer HR policies, maintain employee records, oversee performance management, and ensure compliance with local labor laws and company standards. Daily activities involve advising managers on employee relations, resolving workplace issues, managing payroll and benefits in partnership with finance, and promoting a positive, inclusive work culture. The role also includes developing HR processes, supporting organizational planning, and contributing to strategic initiatives that align people practices with business goals.

Qualifications

• Strong skills in recruitment, talent acquisition, and onboarding processes
• Experience in performance management, employee engagement, and workforce planning
• Knowledge of HR policies, labor law compliance, and HR documentation in Bangladesh
• Proficiency in conflict resolution, employee relations, and facilitation of disciplinary procedures
• Ability to design and manage training, development, and coaching programs
• Solid organizational, time management, and multitasking abilities
• Excellent written and verbal communication skills in English; Bangla language skills strongly preferred
• Comfort with HRIS tools, MS Office, and basic data analysis for HR reporting
• Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications are an advantage
• Previous experience in HR management or senior HR roles, ideally within services, hospitality, or travel sectors
• Demonstrated commitment to diversity, equity, inclusion, and ethical HR practices
• Ability to work collaboratively on-site in Dhaka and support cross-functional teams