Housekeeping Coordinator
nextjobz
Not disclosed
Full Time (On-site)
Not Applicable
1 position
Dhaka, Dhaka, Bangladesh
Job Description
Company Name: Quality Hospitality Limited (Q-HOTEL Dhaka)
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202670442
The Housekeeping Coordinator ensures and supports the smooth and efficient operation of the Housekeeping Department. The position coordinates guest requests, room status updates, housekeeping assignments, maintenance requests, and communication between Housekeeping and other hotel departments, ensuring timely and professional service to guests.
Responsibilities
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202670442
The Housekeeping Coordinator ensures and supports the smooth and efficient operation of the Housekeeping Department. The position coordinates guest requests, room status updates, housekeeping assignments, maintenance requests, and communication between Housekeeping and other hotel departments, ensuring timely and professional service to guests.
Responsibilities
- Coordinate daily activities and communications within the Housekeeping Department.
- Maintain accurate records of room status, including vacant, occupied, clean, dirty, inspected, out-of-order, and out-of-service rooms.
- Coordinate closely with Front Office regarding room readiness, arrivals, departures, room changes, and special requests.
- Receive and respond to guest requests related to Housekeeping services in a prompt and professional manner.
- Dispatch guest requests to Room Attendants, Housemen, and other relevant team members.
- Follow up on guest requests to ensure timely completion and guest satisfaction.
- Record and communicate maintenance defects reported by Housekeeping staff to the Engineering Department.
- Follow up on maintenance requests and update the relevant departments on progress.
- Coordinate VIP arrivals, special occasions, amenities, and special housekeeping requirements.
- Prepare daily housekeeping reports and operational information as required.
- Maintain records of lost and found items in accordance with hotel procedures.
- Coordinate the collection, delivery, and tracking of guest laundry and other housekeeping-related services.
- Maintain proper records of linen, uniforms, and housekeeping supplies where applicable.
- Monitor housekeeping supplies and communicate replenishment requirements to the Housekeeping Supervisor.
- Assist in coordinating room inspections and ensuring rooms are released promptly to Front Office.
- Maintain effective communication with Front Office, Engineering, Security, Laundry, and other departments.
- Handle telephone calls, radio communications, and internal messages professionally.
- Ensure all guest complaints and requests are properly recorded and followed up.
- Maintain accurate handover information between shifts.
- Assist with preparing staff schedules, assignments, and daily task sheets where required.
- Ensure housekeeping records, checklists, and departmental documents are properly maintained.
- Assist the Executive Housekeeper and Housekeeping Supervisors with administrative duties.
- Maintain confidentiality of guest information and hotel operational information.
- Experience: 5-10 years
- Education: diploma in hospitality management
- Skills: housekeeping management, housekeeping, guest services, hotel administration, hotel management, house management, receptionist duties
Requirements
Company Name: Quality Hospitality Limited (Q-HOTEL Dhaka)
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202670442
The Housekeeping Coordinator ensures and supports the smooth and efficient operation of the Housekeeping Department. The position coordinates guest requests, room status updates, housekeeping assignments, maintenance requests, and communication between Housekeeping and other hotel departments, ensuring timely and professional service to guests.
Responsibilities
- Coordinate daily activities and communications within the Housekeeping Department.
About Company
nextjobz
Nextjobz is a career platform powered by Akij Resource, designed to bridge the gap between talent and opportunity.
This job post was sourced from LinkedIn Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.
Actions
Job Information
nextjobz
Dhaka
4128
Active Jobs
About Company
Nextjobz is a career platform powered by Akij Resource, designed to bridge the gap between talent and opportunity.