Head of Relationship Unit, Corporate, Commercial & Institutional Banking

BRAC Bank PLC. is building the future of banking in Bangladesh through trust, innovation, and inclusion. As a values-based financial institution, the bank empowers customers and businesses with responsible financial solutions while upholding the highest standards of compliance, governance and transparency. For professionals, BRAC Bank offers a platform where performance, integrity, and innovation thrive together.

The bank is seeking a qualified and purpose-driven professional for the following position within its Corporate, Commercial and Institutional Banking (CCIB) Division:

ABOUT THE JOB:

The role holder will lead a team for business development and enhance corporate relationships to ensure optimal acquisition, retention, and maximization of asset quality through effective sales of Corporate Banking Division products. The role holder will also manage account relationships effectively, optimizing customer satisfaction and retention and increasing wallet share by selling multiple solutions from the bank’s full product range.

The role holder will promote the bank’s sales by interacting with clients to develop and retain business and cross-sell various banking products in line with the bank’s policies and operational quality standards.

JOB GRADE: VP/SVP

KEY RESPONSIBILITIES:

Business Growth:

• Lead the team to attain the objectives of the unit in totality by developing new business, maintaining portfolio quality, and regular reviews to ensure achievement of growth and business targets of the unit assigned by management.
• Regularly visit clients to monitor the business, maintain an in-depth knowledge of their business, and cross-sell the bank's products wherever possible.
• Assist the clients in structuring a solution that best fits their requirements.
• Grow the asset portfolio and the liability base (including all deposit products) in accordance with the departmental plans and strategy.
• Ensure the corporate banking clients are offered the best-in-class products to meet their requirements.

Support Credit Underwriting:

• Collect and review KYC documents, financial statements, and other collateral-related documents from clients on a timely basis.
• Coordinate with credit analysts and complete minimum eligibility checks.
• Conduct personal discussions, perform secondary research & prepare market study reports.
• Analyze and review financial statements and credit score applications of the client.

Portfolio Management:

• Monitor Client’s portfolio health as per defined norms.
• Engage and conduct quarterly reviews with various stakeholders to validate and assess the portfolio health for meeting business needs.
• Ensure that payments due are settled on time as per the plan.
• If the payments are deferred beyond the grace period, understand the client’s requirements & transfer the case to the SAM Corporate team, if required, for restructuring purposes.

Customer Service:

• Ensure flawless execution of client relationship transactions, maintain appropriate records, and respond to customer requests and queries in a timely and satisfactory manner as per the bank’s policy.
• Provide an exemplary service standard as per the bank’s policy to customers, ensuring that long-term relationships are developed and nurtured and that customers come to BRAC Bank as their trusted advisor.

Support Product team:

• Assist product team in new product development through sharing business requirements.
• Conduct marketing activities to promote new products launched.

Compliance & Good Governance:

• Accurate & error-free record-keeping of transactions and ensuring time-to-time reporting to the Management, Board & Regulators.
• Identify the associated risks, formulate risk mitigation processes, deploy effective internal control mechanisms, and ensure regulatory compliance & fraud prevention.

FUNCTIONAL/TECHNICAL SKILL:

• Mastery of Banking Fundamentals, Products & Processes.
• Mastery of Relationship Management & Business Communication.
• Mastery of Market Intelligence & Know-how.
• Digital Readiness – Expertise in MS Office & Android / Apple Platforms.

BEHAVIORAL COMPETENCY:

• Good interpersonal and communication skills.
• A positive attitude, along with strong leadership and decision-making skills.
• Highly motivated, energetic, customer-centric, a team player, and able to meet deadlines.
• Adapt quickly to regulatory changes, evolving business needs, and unforeseen challenges while maintaining compliance.
• Mastery in Collaboration.

KEY QUALIFICATIONS:

• Graduation or post-graduation from a UGC-approved university with a satisfactory academic track record, preferably in Business, Finance or a related field.
• At least 12 - 15 years’ management experience in a relevant field
• In-depth knowledge of banking rules and regulations, and credit risk management.

Application Deadline: September 19, 2026

BRAC Bank is a values-driven organization that prioritizes protecting all its stakeholders, including coworkers and the community we work in, from harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity enabler, BRAC Bank encourages applications from any gender-diverse individuals and persons living with a disability. We consider personal persuasion to be a disqualification of candidature.

Only short-listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

BRAC Bank does not charge any fee at any stage of the recruitment process.