Head of Home Loan Sales

BRAC Bank PLC is building the future of banking in Bangladesh through trust, innovation, and inclusion. As a values-based financial institution, the bank empowers customers and businesses with responsible financial solutions while upholding the highest standards of compliance, governance and transparency. For professionals, BRAC Bank offers a platform where performance, integrity, and innovation thrive together.

The bank is seeking a qualified and purpose-driven professional for the following position within its Retail Banking Division in the following position:

GRADE : SVP – EVP

KEY RESPONSIBILITIES:

• Sales, Distribution & Partnership Development
• Lead and optimize multiple sales channels — branch network, direct sales teams, real estate developer tie-ups, and digital lead generation.
• Build and nurture strategic partnerships with reputed developers, realtors, and ecosystem players to increase acquisition funnel.
• Launch and manage take-over loan programs to capture market share from competitors.
• Expand reach to untapped semi-urban markets by aligning with affordable housing policies and government-supported schemes.
• Collaborate with cross-functional teams (Products, CRM, Distribution Network, Operations, Finance, IT and legal) to ensure seamless delivery and process optimization.

• Strategic Leadership & Business Growth
• Define and execute the long-term vision & roadmap for BRAC Bank’s Home Loan business alignment with the bank’s sales strategy.
• Identify new business opportunities and growth areas by analyzing customer segments, channel performance and competitive dynamics.
• Strengthen cross-functional and channel collaboration with branch banking, product team, credit and other relevant stakeholders to maximize home loan acquisition and conversion.
• Monitor macroeconomic and real estate market trends to adapt business models to evolving demand, regulatory guidelines and interest rate environments.

• Customer Experience & Service Excellence
• Ensure transparent communication with customers regarding loan terms, variable interest rate resets, charges, and repayment obligations.
• Create differentiated service models for premium customers, NRBs, and affordable housing segments.
• Design customer education programs on financial planning, property purchase risks, and responsible debt management

• Compliance & Good Governance
• Accurate & error free record keeping of transactions and ensuring time to time reporting to the Management, Board & Regulators
• Identify the associated risks, formulate risk mitigation process, deploy effective internal control mechanisms, and ensure regulatory compliance & fraud prevention

KEY QUALIFICATIONS:

• A postgraduate or graduate degree from a UGC-approved university with a satisfactory academic trac record.
• More than 12 years of working experience, preferably in mortgage lending
• Strong command of Bangladesh Bank regulations on housing finance & refinancing scheme.
• Sound knowledge of credit assessment, property valuation & secured lending risk management
• Expertise in Business Analytics, Business Planning & Forecasting
• Strong analytical, problem-solving, communication, interpersonal and stakeholder-management skills.
• Expert in customer centricity, ownership & delivering results, integrity, collaboration and developing others

BRAC Bank is a values-driven organization that prioritizes the protection of all its stakeholders, including coworkers and the community we work in, from harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity enabler, BRAC Bank encourages applications from any gender-diverse individuals and persons living with a disability. We consider personal persuasion to be a disqualification of candidature.

Only short-listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason, whatsoever.

BRAC Bank does not charge any fee at any stage of the recruitment process.

Application Deadline: September 27, 2026