Head of Agent banking

Job Title: Agent Banking Manager / Head of Agent Banking – Bangladesh

Location: Dhaka, Bangladesh
Company: TyconPay
Employment Type: Full-Time

About the Role

TyconPay is looking for an experienced Agent Banking professional to establish and expand our Agent Banking operations across Bangladesh.

We are specifically looking for someone who has previously worked directly in Agent Banking and understands the complete process from agent identification and application to bank approval, outlet activation and ongoing operations.

The candidate should have strong existing relationships with Agent Banking teams at banks such as BRAC Bank, UCB, Islami Bank Bangladesh PLC (IBBL) and other leading banks offering Agent Banking services.

Key Responsibilities


Establish and manage Agent Banking relationships with BRAC Bank, UCB, IBBL and other banks.
Identify the most suitable banks and Agent Banking models for our requirements.

Manage the end-to-end Agent Banking onboarding process.

Coordinate documentation, KYB/KYC, business verification, site inspection and bank approvals.
Support establishment and activation of multiple eligible Agent Banking outlets/points.

Coordinate directly with bank Agent Banking departments, regional teams and relevant decision-makers.

Manage account/outlet activation, transaction operations, reconciliation, liquidity/float requirements and settlement.

Resolve operational, compliance and account-related issues with partner banks.

Recruit and manage an Agent Banking operations/onboarding team as the business scales.
Ensure every agent/outlet operates according to the applicable bank requirements and Bangladesh regulatory requirements.

Develop a scalable 30/60/90-day Agent Banking expansion plan.

Candidate Requirements

We are not looking for someone with only general banking, sales or fintech experience. The candidate should have practical Agent Banking experience.

The ideal candidate should have:

5+ years of banking/MFS/Agent Banking experience, preferably with substantial direct Agent Banking exposure.

Previous employment with a bank's Agent Banking, Alternative Delivery Channel, Digital Banking, Distribution or related division is strongly preferred.
Proven experience in opening/onboarding and managing Agent Banking outlets.

Strong existing network within Agent Banking teams at BRAC Bank, UCB, IBBL and/or other major Bangladesh banks.

Practical knowledge of Agent Banking eligibility, documentation, trade-license requirements, outlet requirements, limits, liquidity/float management, settlement and compliance.

Ability to manage multiple applications and outlets simultaneously.

Strong relationships with bank decision-makers and operational teams.

Experience recruiting and managing field/onboarding teams.

Important Questions for Applicants

When applying, please answer:

Which banks have you directly worked with for Agent Banking?

*Approximately how many Agent Banking outlets/agents have you personally onboarded or managed?*

*Do you currently have direct relationships within BRAC Bank, UCB and IBBL Agent Banking teams?*

If complete legitimate business and KYB documentation is provided, approximately how many Agent Banking outlets could you realistically onboard per month, subject to bank approval?

*Can you manage the complete process from application → documentation → site inspection → bank approval → activation → ongoing operations?*


Do you already have a network/team of experienced Agent Banking professionals whom you could bring into the operation?

*To Apply:*

Please send your updated CV along with answers to the above questions to [email protected]

Email Subject: Application – Agent Banking Manager/Head – Bangladesh

Note: Candidates must have direct, hands-on Agent Banking experience in Bangladesh. Experience with BRAC Bank, UCB, IBBL, or other major Agent Banking networks will be strongly preferred.