Global Process Coordinator - Night Shift

Future Cloud Bangladesh Limited (FCBL) is a reputed multinational ITES company operating for over 11 years. We are pleased to offer full-time job opportunities for potential candidates willing to work at night shift. Males are encouraged to apply for the same position. FCBL has an amazing workplace at the heart of the town, Banani, for male staff.

Job Responsibilities

• Executing daily voice operations and successfully generating high-quality warm leads across multiple outbound telemarketing campaigns.

• Improving and operating specialized North American real estate management initiatives, primarily focusing on initial portfolio onboarding and management.

• Reviewing daily performance reports to identify discrepancies, revenue leakages, and operational errors for formal presentation to the higher management.

• Liaising with probationary personnel to identify performance obstacles and facilitate seamless cultural integration during the initial onboarding phase.

• Identifying interpersonal or departmental conflicts, developing comprehensive resolution frameworks, and preparing strategic recommendations.

• Researching psychological motivation and emotional triggers to develop, pilot, and refine strategic engagement methodologies for diverse team environments.

• Performing internal audits to mitigate opportunity loss, bridge communication voids, and uphold superior standards for internal and external stakeholder collaboration.

Employment Status
Full-time

Job Location
Dhaka

Compensation & Other Benefits

• On-time salary

• Monthly recreation based on performance

• Yearly recreation based on performance

• Unlimited NESCAFÉ

• Yearly 10 paid holidays

• Yearly 15 casual paid leaves

• All employees get loan facilities, including probationary employees

• Employees, their parents, spouses & children get a 35% discount in Ibn Sina Hospital

• Company sponsored 3 Annual programs

Read Before Apply

Go to https://online-voice-recorder.com and record your voice for at least 2-3 minutes with an introduction on yourself (you can speak about yourself, your education, experience, expertise, family, friends, hobbies & etc). The recording of your introduction must be in English. Save the audio file. You can use any other audio recording software too.

Send an email to [email protected] with an attachment of your resume and the audio recording. Keep in mind the voice recording is to verify you are fluent in speaking English, so give your best try in that audio.