General Manager - Head of Operations

We are seeking a dynamic and experienced General Manager (Head of Operations) for a 100% export-oriented sweater manufacturing factory. The job location will be Gazipur or Ashulia, Savar. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. 

Responsibilities:

• Directly report to the Managing Director.
• Oversee all aspects of business operations and be responsible for driving business growth and profitability.
• Develop and implement operational strategies to optimize business performance and achieve operational goals.
• Ensure on-time shipment of all orders.
• Ensure that inspection of the goods is done within a time frame from the shipment date.
• Monitor hourly and daily production targets of all the orders so that initiatives can be taken regularly to avoid rejection or short shipment of any orders.
• Develop and maintain strong relationships with customers, suppliers, and other stakeholders.
• Monitor and analyze market trends, competitors, and customers’ feedback to identify opportunities and inform business decisions.
• Manage budgets and financial performance, including forecasting, budgeting, and monitoring expenses.
• Train and develop a team of employees to ensure smooth operation of the business.
• Develop and maintain a positive work culture, including fostering teamwork, collaboration, and employee engagement in different departments.
• Review and analyze operational reports and metrics to evaluate performance and identify areas for improvement.
• Perform any other assignment as assigned by the management.

Qualifications:

• 10+ years of experience in a similar role
• Proficiency with Microsoft Office
• Strong reporting and presentation skills
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within the business
• The applicants should have experience in the following business area(s): Group of Companies, Sweater Industry