Front Desk Executive - Guest Relations & Reception (Female)

Front Desk Executive — Guest Relations & Reception

NDS9 is a global, end-to-end garment design, manufacturing, and sourcing partner with long years of heritage in apparel manufacturing and a network of 30+ specialized production facilities across nine countries. Operating through merchandising offices and design studios in New York, Barcelona, Delhi, Dubai and Dhaka, we work with international buyers, brands, and vendors on a daily basis. To ensure every guest who walks through our doors receives a warm, professional welcome, we are looking for an outgoing, well-groomed, and energetic Front Desk Executive to represent NDS9 as the face of our organization.

Position Title: Front Desk Executive (Under HR Dept)

Department: HR Administration

Employment Type: Full-Time, Permanent

Reporting To: Manager – Administration / HR

Work Location: Dhaka, Bangladesh

Role Overview

The Front Desk Executive will be the first point of contact for NDS9's guests, buyers, customers, and vendors — welcoming visitors, managing reception operations, and creating a professional and appealing first impression of the organization. As we host international buyers and partners regularly, this role plays a key part in reflecting NDS9's global, professional image from the very first moment a guest walks through our door.

Key Responsibilities

• Warmly welcome and receive all guests, customers, buyers, and vendors visiting the office, ensuring a positive and professional first impression at all times.
• Manage the front desk and reception area, keeping it smart, tidy, and guest-ready at all times.
• Answer, screen, and route incoming phone calls fluently and courteously in English (and Bengali where needed).
• Coordinate with relevant departments to notify staff of visitor arrivals and manage meeting room bookings and schedules.
• Maintain visitor logs, issue visitor passes, and follow the company's office security and visitor protocols.
• Handle guest inquiries, provide accurate information about the company, and escalate requests to the right person or department.
• Manage incoming and outgoing courier, mail, and package handling at the front desk.
• Support general administrative tasks such as scheduling, correspondence, and coordination with the Admin/HR team as required.
• Ensure the reception area, waiting lounge, and meeting rooms are always presentable and guest-ready.
• Maintain a calm, active, and energetic demeanor even during high-visitor-traffic periods.
• Uphold NDS9's standards of grooming, etiquette, and professional conduct at all times.

Qualifications & Requirements

Education

• Graduate (Bachelor's degree) in English, Business Administration, or a related field is preferred.
• Candidates who have completed GCE A Levels, with the right personality and passion for working in international organization, are also encouraged to apply.

Experience

• 1–2 years of experience in a front desk, reception, guest relations, or customer service role is preferred.
• Freshers with the right personality, presentation, and passion for guest service are also encouraged to apply.

Skills & Competencies

• Excellent command of spoken and written English; working knowledge of Bengali.
• Smart, well-groomed, and presentable at all times, reflecting NDS9's international brand image.
• Active, energetic, and proactive, with a genuine passion for guest service and hospitality.
• Strong interpersonal and communication skills, with a warm and welcoming personality.
• Working knowledge of basic computer applications (MS Office, email) and office phone/EPABX systems.
• Good organizational skills, with the ability to multitask calmly in a busy, fast-paced environment.

Personal Attributes

• A polished, confident, and pleasant personality that creates a positive first impression.
• Punctual, disciplined, and reliable, with a strong sense of professional etiquette.
• Patient and courteous when handling guests, phone calls, and inquiries.
• Comfortable and confident working in an international, multicultural office environment.

Compensation & Benefits

• Competitive salary, commensurate with experience.
• Festival bonuses as per company policy.
• A professional, supportive, and international work environment.
• The opportunity to be the welcoming face of a growing global apparel organization.

Please note: This position is open exclusively to candidates, as it is a genuine and specific requirement of this particular front-desk, guest-facing role. NDS9 remains an equal opportunity employer across the organization as a whole and encourages applications from all qualified individuals for its other openings.

Send Your Application To