Front Desk Executive - Guest Relations & Reception

Company Name: NDs9

Location: Dhaka

Job Type: Full-Time

Workplace Type: On-Site

Job ID: IJOB202664728

NDS9 is a global, end-to-end garment design, manufacturing, and sourcing partner with long years of heritage in apparel manufacturing and a network of 30+ specialized production facilities across nine countries. Operating through merchandising offices and design studios in New York, Barcelona, Delhi, Dubai and Dhaka, we work with international buyers, brands, and vendors on a daily basis. To ensure every guest who walks through our doors receives a warm, professional welcome, we are looking for an outgoing, well-groomed, and energetic Front Desk Executive to represent NDS9 as the face of our organization.

Position Title: Front Desk Executive (Under HR Dept)

Gender: Female candidates only

Department: HR Administration

Employment Type: Full-Time, Permanent

Reporting To: Manager – Administration / HR

Work Location: Dhaka, Bangladesh

Role Overview

The Front Desk Executive will be the first point of contact for NDS9's guests, buyers, customers, and vendors — welcoming visitors, managing reception operations, and creating a professional and appealing first impression of the organization. As we host international buyers and partners regularly, this role plays a key part in reflecting NDS9's global, professional image from the very first moment a guest walks through our door.

Key Responsibilities

• Warmly welcome and receive all guests, customers, buyers, and vendors visiting the office, ensuring a positive and professional first impression at all times.
• Manage the front desk and reception area, keeping it smart, tidy, and guest-ready at all times.
• Answer, screen, and route incoming phone calls fluently and courteously in English (and Bengali where needed).
• Coordinate with relevant departments to notify staff of visitor arrivals and manage meeting room bookings and schedules.
• Maintain visitor logs, issue visitor passes, and follow the company's office security and visitor protocols.
• Handle guest inquiries, provide accurate information about the company, and escalate requests to the right person or department.
• Manage incoming and outgoing courier, mail, and package handling at the front desk.
• Support general administrative tasks such as scheduling, correspondence, and coordination with the Admin/HR team as required.
• Ensure the reception area, waiting lounge, and meeting rooms are always presentable and guest-ready.
• Maintain a calm, active, and energetic demeanor even during high-visitor-traffic periods.
• Uphold NDS9's standards of grooming, etiquette, and professional conduct at all times.
  
  

Requirements

• Experience: 1 to 2 years
• Education:
• Skills: Front desk operations, MS Office, Customer Communication, Customer care
  
  

Last Date of Application: 10 October 2026