Front Desk Executive

Job Details

Company: RBN Education

Front Desk Executive

Study Abroad Consultancy is looking for a confident, energetic, and communication-focused Front Desk Executive to join our growing Study Abroad team in Dhaka.

If you enjoy communicating with people, handling inquiries, and turning potential leads into meaningful office visits, we would love to hear from you!

Location: Panthapath, Dhaka, Bangladesh

Salary: Negotiable (Based on Experience & Skills)

Industry: Education Consultancy / Study Abroad

Key Responsibilities

• Contact newly generated leads and understand their study-abroad interests.
• Screen and qualify leads based on destination, academic background, budget, intake, and overall interest.
• Conduct regular follow-ups and encourage qualified prospects to visit the office.
• Maintain accurate lead information, call outcomes, follow-ups, appointments, and lead status in the CRM.
• Welcome and assist students, parents, and visitors professionally.
• Coordinate with counselors and relevant team members regarding appointments and leads.
• Help convert qualified leads into successful in-person consultations.
• Assist with front-desk and administrative activities.
• Perform other relevant responsibilities assigned by management.

Requirements

• Strong communication and interpersonal skills.
• Confident and persuasive personality.
• Professional phone communication skills.
• Basic computer and CRM knowledge.
• Strong follow-up and lead management abilities.
• Ability to work in a target-oriented environment.
• Previous experience in education consultancy, sales, telemarketing, customer service, or front-desk operations will be an advantage.

We’re Looking For

Communication | Confidence | Follow-up | Persuasion | Responsibility | Professionalism