Food and Beverage Specialist

Company Description Polar Ice Cream is a long-established ice cream brand that combines decades of experience with a contemporary look and innovative product range. Founded in 1987 by visionary entrepreneur Amanullah Miah, the company set out to deliver modern, high-quality ice cream, supported by experts from Denmark and a plant designed to meet international standards. In 2009, Polar strengthened its management and performance culture under the leadership of partner Nazim Uddin Ahmed, who introduced modern management practices and world-class food safety standards. Polar became the first ISO 22000:2005 certified company in the dairy category in Bangladesh, reflecting its commitment to quality and safety. The company continues to grow while focusing on bringing smiles and making everyday moments special for its customers.
Role Description The Food and Beverage Specialist is a full-time, on-site role based in Savar Upazila, focused on delivering high-quality food and beverage experiences aligned with Polar Ice Cream’s standards. This role involves overseeing the preparation, presentation, and serving of ice cream and related products, ensuring adherence to food safety, hygiene, and quality guidelines. The specialist will interact directly with customers, take orders, respond to inquiries, and provide friendly, efficient service that enhances the overall guest experience. Daily responsibilities include coordinating with team members, maintaining clean and organized service areas, managing inventory levels, and supporting promotional activities or special events. The role also requires monitoring operational processes, reporting issues or improvements, and contributing to a positive, performance-driven work environment.
Qualifications

• Demonstrated experience in Food Service and Food & Beverage operations, with a focus on quality, safety, and consistency.
• Strong Customer Service skills, including the ability to handle inquiries, resolve concerns, and create positive guest experiences.
• Effective Communication abilities for collaborating with team members, following procedures, and engaging courteously with customers.
• Practical Culinary Skills relevant to ice cream and dessert preparation, portioning, and presentation.
• Knowledge of food safety, hygiene, and basic quality control practices; experience in ISO or similar standards is an advantage.
• Ability to work on-site full time in Savar Upazila, including flexibility for shifts, weekends, and peak seasons.
• Strong attention to detail, reliability, and ability to work in a fast-paced environment as part of a diverse team.
• Prior experience in the food and beverage or hospitality industry is preferred; a relevant vocational or technical certification is beneficial.