Executive (Customer Support -Part Time)
Job Description
- Communicate effectively with clients via phone, email, and apps platforms.
- Provide accurate information about Matrimonial BD's services and resolve customer queries.
- Convert leads into successful sales through proactive follow-up and customer engagement.
- Maintain up-to-date records of customer interactions, payments, and service details.
- Assist with onboarding and registration of new clients.
- Collect and document client feedback to improve service quality.
- Coordinate with the operations team for seamless service delivery.
- Escalate unresolved issues to the senior support team or supervisor.
- Perform customer satisfaction calls to ensure service quality.
- Ensure all communication is professional and aligned with company standards.
- Execute any additional tasks as assigned by the supervisor.
Working Time:
Morning 8 AM to 2 PM
Day Shift 3 PM to 9 PM
Job Location:
Lalmatia (Dhaka)
Dhanmondi 8/A (Dhaka)
Requirements
Education
- HSC
- Bachelor/Honors
Experience
- 1 to 3 years
-
The applicants should have experience in the following business area(s): Telecommunication, Call Center.
- Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 35 years
Benefits & Perks
About Company
Matrimonial.com.bd
It's the right place for singles looking for a Suitable Life Partner according to your criteria and expectations. We will help ensure that your marriage is LASTING & FULFILLING. Include us in your journey.
This job post was sourced from Shomvob Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.
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Job Information
Matrimonial.com.bd
About Company
It's the right place for singles looking for a Suitable Life Partner according to your criteria and expectations. We will help ensure that your marriage is LASTING & FULFILLING. Include us in your journey.