Digital Marketing Expert (Sales & Delivery Driven)

About

DhakaMart.com is a growing digital commerce platform of Dhaka Mart Ltd., committed to delivering quality products and reliable service to customers across Bangladesh. With a strong focus on digital sales, customer satisfaction, and timely delivery, DhakaMart.com is expanding its digital operations and looking for skilled professionals to support its growth.

Department: Sales & Marketing

Reporting To: Managing Director / Management

Position Summary:

The Digital Marketing Expert will be responsible for end-to-end digital business execution, including digital marketing, lead generation, sales conversion, and delivery coordination. This role is strictly KPI and target-driven, with clear accountability for revenue generation and customer satisfaction.

Core Responsibilities:

Digital Marketing

• Develop and execute digital marketing strategies aligned with company sales goals

• Manage Facebook Ads, Google Ads, and other digital platforms

• Monitor campaign performance, Cost Per Result (CPR), and ROI

• Prepare weekly and monthly performance reports

Sales

• Generate qualified Sales through online platforms

• Handle the complete sales cycle: inquiry → follow-up → negotiation → order confirmation

• Achieve assigned monthly and quarterly sales targets

Delivery Coordination

• Ensure timely and accurate delivery of confirmed orders

• Coordinate with warehouse and delivery teams

• Track delivery status and resolve delivery-related issues

Customer Management

• Maintain professional and regular communication with customers

• Ensure customer satisfaction and encourage repeat business

• Handle complaints related to sales, service, or delivery