Deputy General Manager (DGM) - IT & Technical Operations
nextjobz
Not disclosed
Full Time (On-site)
Not Applicable
1 position
Dhaka, Dhaka, Bangladesh
Job Description
Company Name: TTBC/Wintel Limited
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202661310
About The Role
Wintel Limited is looking for an experienced and dynamic Deputy General Manager (DGM) – IT & Technical Operations to lead our technical operations, product engineering, enterprise solutions, software architecture, digital transformation, automation, and innovation initiatives.
The successful candidate will provide strategic and operational leadership to technical teams and drive the development, implementation, scalability, and continuous improvement of technology products and enterprise solutions aligned with the Company's business objectives.
Key Responsibilities
Technical Leadership & Operations
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202661310
About The Role
Wintel Limited is looking for an experienced and dynamic Deputy General Manager (DGM) – IT & Technical Operations to lead our technical operations, product engineering, enterprise solutions, software architecture, digital transformation, automation, and innovation initiatives.
The successful candidate will provide strategic and operational leadership to technical teams and drive the development, implementation, scalability, and continuous improvement of technology products and enterprise solutions aligned with the Company's business objectives.
Key Responsibilities
Technical Leadership & Operations
- Lead and manage IT and Technical Operations teams.
- Build, mentor, and develop high-performing technical teams.
- Plan technical resources, recruitment, and team capacity based on business and project requirements.
- Establish technical standards, documentation, operational procedures, KPIs, and SLAs.
- Monitor team performance, project delivery, system availability, and service quality.
- Product & Enterprise Solution Management
- Lead the design, development, integration, deployment, and support of TVAS/MVAS and enterprise technology solutions.
- Manage and enhance platforms such as WinFin, WinText, Bulk Data Platforms, Enterprise Messaging Platforms, and Custom Enterprise Applications.
- Lead product roadmaps, feature prioritization, product enhancement, modernization, and lifecycle management.
- Provide technical support for client acquisition, product demonstrations, solution presentations, onboarding, and post-sales consulting.
- Identify opportunities for business process automation and operational efficiency.
- Lead the development of CRM, task management, VAS tracking, revenue analytics, billing, and reconciliation automation systems.
- Evaluate and implement Artificial Intelligence (AI) and Robotic Process Automation (RPA) solutions.
- Develop AI-powered products and intelligent automation initiatives that improve efficiency and create new business opportunities.
- Provide end-to-end technical leadership throughout the project lifecycle.
- Design secure, scalable, high-availability software architectures.
- Prepare technical specifications, system architecture documents, project plans, roadmaps, resource plans, and risk assessments.
- Lead QA, UAT, deployment, post-production support, and continuous improvement.
- Ensure adherence to software development standards and best practices.
- Lead API and third-party integration projects.
- Manage technical partnerships and collaborations.
- Experience: 7+ years
- Education: master of information technology (mit)
- Skills: technical leadership, technical team management, it operations, it strategy development, it strategy, security team leadership, technical hiring, senior management, technicalsales, digital transformation strategy
Requirements
Company Name: TTBC/Wintel Limited
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202661310
About The Role
Wintel Limited is looking for an experienced and dynamic Deputy General Manager (DGM) – IT & Technical Operations to lead our technical operations, product engineering, enterprise solutions, software architecture, digital transformation, automation, and innovation initiatives.
The successful candidate will provide strategic and operational leadership to technical teams and drive the development, implementation, scalability, and continuous improvement of technology products and enterprise solutions aligned with the Company's business objectives.
Key Responsibilities
Technical Leadership & Operations
- Lead and manage IT and Technical Operations teams.
About Company
nextjobz
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This job post was sourced from LinkedIn Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.
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5095
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About Company
Nextjobz is a career platform powered by Akij Resource, designed to bridge the gap between talent and opportunity.